International Sales Coordinator

Total Quality Logistics; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Total Quality Logistics is seeking an International Sales Coordinator to provide administrative support to International Sales Executives. You will help manage day-to-day account activities and ensure an outstanding customer and prospect experience across the ISE Team.

Responsibilities include arranging travel for customer visits, scheduling meetings, logging interactions, organizing quotes, tracking the pipeline, and assisting with time management and open office coordination.

Qualifications

• Strong telephone and communication skills.
• Outstanding organizational skills and attention to detail.
• Typing at least 25 wpm and ability to multitask.

Responsibilities

• Make travel arrangements for customer visits and coordinate travel logistics.
• Schedule meetings and coordinate reservations with clients.
• Log interactions and manage quotes, pipeline, and follow-ups in relevant portals.
• Audit quotes for compliance and monitor portal submissions to ensure timely responses.

Skills

Customer service

Organizational skills

Communication skills

Typing 25 wpm

Multitasking

Job description

About the role:

As an International Sales Coordinator, you will provide administrative support to International Sales Executives (ISEs). This role will ensure excellent customer and prospect experience while working with the ISE Team to manage their day-to-day account activities.

What you’ll be doing:

• Make travel arrangements for customer visits, including coordinating travel, prepping data for the visits, etc.
• Schedule meetings/reservations with clients
• Identify customers in the area for prospective visits
• Submit receipts and expenses in Chrome River for expense report processing
• Log interactions into National Sales Portal
• Organize quotes by tracking wins/losses and following up in areas with no customer feedback
• Schedule follow up calls with prospects/customers
• Audit and quotes for compliance, including evaluating IAR truck pay and providing notifications as needed
• Monitor Cargo Wise/Green Light to ensure GLs are submitted and quick responses to rejections
• Keep track of the pipeline and closes, including submitting closes in the portal and keeping customer details updated in My Prospecting and NSE portals
• Manage ISE calendar to avoid double bookings and assist with time management

What you need:

• Strong telephone and communication skills
• Outstanding organizational skills and attention to detail
• Good customer service skills
• Excellent organizational and follow up skills
• Typing skills of at least 25 wpm
• Strong work ethic, energetic and fast learner
• Ability to handle multiple task requests at a time
• Ability to work and concentrate in a fast-paced open office environment that can be noisy

Where you'll be:

4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.