International Payer Relations Lead

Massachusetts General Hospital; Somerville (MA); Remote; USD 99,000 - 145,000; Full time

Benefits offered by this job

Remote work

Travel opportunities

Job summary

Mass General Brigham Incorporated is seeking a dynamic leader to own payer account relationships for Mass General Brigham International (MGBI). You will identify, cultivate, and advance high-value global payer partnerships to drive revenue growth and broaden international patient access.

The role requires travel to engage with international payers, collaboration with in-country BD leads, and close work with the payer contracting team. Remote with onsite as needed in the Boston area; 25% travel.

Qualifications

• Bachelor's degree required in business or related field.
• Master's degree preferred.
• 5+ years in global payer markets, healthcare consulting, BD, or strategic partnerships.

Responsibilities

• Lead development and execution of a global payer business development strategy.
• Identify high-potential payer partnerships to support growth and access.
• Develop plans with payer contracting to build long-term international partnerships.
• Maintain payer intelligence and build a robust opportunity pipeline.

Skills

Communication

Stakeholder engagement

Global payer markets

Strategic partnerships

Payer relations

Market intelligence

Education

Bachelor's Degree in Business or related field

Master's Degree in Business (preferred)

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This role serves as the primary owner of payer account relationships and is a central driver of business development for Mass General Brigham International (MGBI). The position emphasizes proactive identification, cultivation, and advancement of high-value global payer partnerships that fuel revenue growth and expand international patient access. The role integrates strategic relationship management, market intelligence, and cross-functional collaboration to develop a robust pipeline of payer opportunities aligned with MGB's long-term growth priorities. The role also works closely with the international patient services financial team and maintains accountability to the Chief Contracting Officer.

Ability to travel on behalf of MGBI to engage with international payers in a variety of countries, in alignment with Business Development strategic plans and the core business. Major partner with in-country BD leads to support payer relations.

Essential Functions

• Leads the development and execution of a comprehensive business development strategy targeting established and emerging global payers.
• Proactively identify, evaluate, and pursue high-potential payer partnerships that support MGBI's strategic growth and market expansion goals.
• Translate global payer insights into actionable commercial opportunities and partnership models.
• Build and maintain a robust opportunity pipeline using market analytics, payer intelligence, and competitive assessments.
• Partner with payer contracting team to develop plans for developing long term strategic partnerships with TPAs and payers. Seek to build C-Suite relationships with international commercial payers, and/or create appropriate connections to the MGB executive team.
• Conduct regular engagement with payer organizations and TPAs to strengthen relationships and promote MGB's capabilities, services, and value proposition. Oversee marketing plan and strategy with a cross-functional team, including clinical leadership, contracting, and marketing, to identify and promote the top opportunities for growth by payer.
• Maintain up-to-date intelligence on payer strategies, reimbursement models, and evolving market dynamics.
• Represent payer needs, opportunities, and risks in internal strategy discussions and cross-functional forums.
• Collaborate with analytics, operations, contracting, and strategy teams to align business development priorities with organizational policy and strategic objectives.
• Responsible for Payer Account Management reporting to be distributed to the C-Suite, Presidents, VPs, and director-level leaders.
• Owner of account management meeting series, guiding long-term growth of relationships while managing internal and external stakeholders, in alignment with strategic objectives and timelines.

Qualifications

Education

• Bachelor's Degree in Business or related field of study required
• Master's Degree in Business preferred

Experience

• 5+ years of experience required in global payer markets, healthcare consulting, business development, or strategic partnerships
• 5+ years of experience and strong understanding required in international payer dynamics and patient access models
• 5+ years of demonstrated experience required connecting strategy, analytics, and market intelligence

Knowledge, Skills and Abilities

• Exceptional communication and stakeholder‑engagement skills.
• Expertise in identifying, qualifying, and advancing high-value commercial opportunities across global markets.
• Strong business acumen with the ability to evaluate partnership models, opportunity sizing, and risk profiles.
• Skilled in navigating complex stakeholder environments and aligning payer and organizational goals.
• Proven ability to cultivate and manage long-term international payer relationships that drive business value.
• Ability to interpret payer policy trends and integrate insights into strategic recommendations.
• Deep understanding of global payer markets, reimbursement models, international patient access pathways, and referral patterns.
• Strong project management skills with an ability to drive execution, alignment, and communication across teams.
• Demonstrated success leading cross‑functional initiatives involving analytics, operations, contracting, and strategy.
• Exceptional communication skills tailored for senior leadership, external partners, and cross-functional teams.
• Ability to synthesize complex market and payer information to influence decisions and guide strategic direction.
• Ability to ensure payer partnerships and business development activities align with organizational guardrails and long-term strategy.
• Strong ability to align analytics to department strategy.
• Strong capability to interpret data, connect market insights with strategic drivers, and make evidence-based recommendations.

Working Model:

• Remote with onsite required as needed in the Boston area at MGB sites.
• Travel will be required, at least 25% of the time. Travel will be domestic and international.

Additional Job Details (if applicable)

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$99,465.60 - $144,643.20/Annual

Grade

8

Benefits

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.