Internal Talent Community Manassas, VA - Quality Assurance

CBRE Group, Inc.; Manassas, Northern (VA, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

CBRE Group, Inc. in Manassas, VA is seeking a Quality Assurance Specialist to guide continuous improvement within Contract Quality Management. You will inspect procedures, review records, and ensure adherence to quality standards and client requirements.

The role requires a bachelor’s degree and five years of process optimization experience, plus Six Sigma or related certifications are preferred. You will conduct internal audits, manage QA/QC issues, and provide timely reports to site management.

Qualifications

• A bachelor's degree in business administration, process management, or operations.
• Five years' experience in process optimization, operations, or business management.
• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor preferred.
• Knowledge of quality assurance terminology, methods, and tools.
• A sharp eye for identifying weak points in processes and organizational structures.
• A strategic and analytical mindset.
• An excellent communicator with top-notch presentation skills.
• A thorough understanding of the latest process enhancement strategies.
• Dynamic thinking and problem-solving abilities.
• Leadership and mentoring skills.
• Confidence in your abilities to lead organizational change.

Responsibilities

• Inspect all procedures, specifications, methods, and results of production and installation.
• Review all projects/task records for accuracy and completeness before sending to customer.
• Ensure that the latest revision of Corporate Quality procedures and client installation standards are always being used.
• Investigation of client quality complaints.
• Evaluation of new materials prior to field installation.
• Internal audits to verify compliance with regulations and standards.
• Provide a customer focused service that is responsive, flexible and cost effective.
• Participate in driving the demand planning process and ensure effective scheduling.
• Provide timely and relevant reports and analysis of key trends for managers as required.
• Responsible for the application of best practice.
• Comply with all relevant company safety rules, procedures and guidelines. To be aware of responsibilities under the company safety policy.
• Comply with the company policies and client needs.
• Deliver quality training experience to our employees.
• Responsible for providing Daily / Weekly updates to On -site Management team regarding all QA/QC issues.
• Will be responsible for maintaining issues that are submitted in the QMS.
• Will be responsible for tracking updates and closeout information for all open issues.
• Will be responsible for conducting Visual Inspections throughout each space.
• Completed Visual Inspection Checklists will be saved and uploaded into a QMS repository.

Skills

Quality assurance

Process optimization

Leadership

Communication

Strategic thinking

Analytical mindset

Problem solving

Mentoring

Change management

Attention to detail

Education

Bachelor's degree in business administration, process management, or operations

Job description

Internal Talent Community Manassas, VA - Quality Assurance

Job ID

300816

Posted

06-Oct-2026

Service line

Role type

Full-time

Areas of Interest

Data Centers

Location(s)

Manassas - Virginia - United States of America

CBRE is using this platform to provide general information to individuals who want to learn more about a career at CBRE. If an opportunity opens that matches your qualifications, we will reach out to you at that time. We are growing a world-class organization with a world-class team and appreciate your interest in CBRE. We welcome you to explore our Careers page and apply directly to any positions that interest you. We will not consider the submission of resumes on this platform as an expression of interest in any posted position at CBRE.

CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.

Position: Quality Assurance Specialist

About the Role

As a CBRE Quality and Compliance S pecialis t , you will be responsible for guiding and participating in continuous improvement objectives . This job is part of the Contract Quality Management job function. They are responsible for supporting the delivery of contractual services to ensure requirements are fulfilled.

What you will do

• Inspect all procedures, specifications, methods, and results of production and installation.

• Review all projects/task records for accuracy and completeness before sending to customer.

• Ensure that the latest revision of Corporate Quality procedures and client installation standards are always being used.

• Investigation of client quality complaints.

• Evaluation of new materials prior to field installation.

• Internal audits to verify compliance with regulations and standards.

• Provide a customer focused service that is responsive, flexible and cost effective.

• Participate in driving the demand planning process and ensure effective scheduling.

• Provide timely and relevant reports and analysis of key trends for managers as required.

• Responsible for the application of best practice.

• Comply with all relevant company safety rules, procedures and guidelines. To be aware of responsibilities under the company safety policy.

• Comply with the company policies and client needs.

• Deliver quality training experience to our employees.

• Responsible for providing Daily / Weekly updates to On -site Management team regarding all QA/QC issues.

• Will be responsible for maintaining issues that are submitted in the QMS.

• Will be responsible for tracking updates and closeout information for all open issues.

• Will be responsible for conducting Visual Inspections throughout each space.

• Completed Visual Inspection Checklists will be saved and uploaded into a QMS repository.

What you will need

• A bachelor's degree in business administration, process management, or operations.

• Five years' experience in process optimization, operations, or business management.

• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor preferred.

• Knowledge of quality assurance terminology, methods, and tools

• A sharp eye for identifying weak points in processes and organizational structures.

• A strategic and analytical mindset.

• An excellent communicator with top-notch presentation skills.

• A thorough understanding of the latest process enhancement strategies.

• Dynamic thinking and problem-solving abilities.

• Leadership and mentoring skills.

• Confidence in your abilities to lead organizational change.

Why CBRE:

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

R elocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

About CBRE Group, Inc.CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm and a premier provider of critical infrastructure services. The company has more than 155,000 employees serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage servicing, valuations); Building Operations & Experience (facilities management, property management, flex space & experience, critical infrastructure); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com .

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