Internal sales representative (m/f/d)

Mofakult AG; Indiana (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Cool job environment

Casual company outings

Free drinks

Lunch at HQ

Riding mopeds during working hours

Job summary

A leading online retailer is seeking a committed individual to join their internal sales team to support and expand their dealer network in Switzerland. The ideal candidate will have experience in internal sales or customer service, strong technical understanding of mopeds, and excellent communication skills. This is a hybrid role based in Indiana, offering a dynamic work environment along with various benefits like casual company outings and riding mopeds during working hours.

Qualifications

• Experience in internal sales or customer service, ideally in a technical or bicycle environment.
• You know mopeds and their parts inside out.
• Enjoy direct customer contact.

Responsibilities

• Support and advise commercial customers and dealers via email and telephone.
• Process orders and prepare quotations.
• Maintain customer data in the ERP/CRM system.

Skills

Experience in internal sales or customer service

Technical understanding of mopeds

Enjoyment of communication

Strategic thinking

Valid driver's license, category B

Knowledge of German

Foreign languages (French, English, Italian)

Confident use of Office programs

Tools

ERP or CRM systems

Job description

Do you have your heart in the right place, are you down‑to‑earth and, above all, a real go‑getter? Do you not only see opportunities, but also passionately turn them into reality, always following your convictions?

Do you love two‑wheelers, have a penchant for technology, and are good with people? Then join the mofakult team now!

We are one of the leading online retailers for moped spare parts and accessories in German‑speaking countries. Every day, we supply mechanics, clubs, and dealers with everything that rattles, rolls, and inspires. We are looking for a committed individual to join our internal sales team (B2B) to support and expand our dealer network in Switzerland.

Goodbye, run‑of‑the‑mill – personality is what counts for us!

We love chaos—as long as it’s done with precision. Show us how crazy, brilliant, and yet precise you are. Leave the tie off your application photo, get out your ride, and show us what makes you tick. Your application shouldn’t be boring—it should blow us away. How? We’ll leave that up to you.

Employer mofakult AG

Place of work Hybrid / Switzerland, Frauenfeld

Start Immediately / by arrangement

Working hours 80-100% / 40 hours per week

Requirements

• Experience in internal sales or customer service, ideally in a technical or bicycle environment
• Technical understanding – you don’t have to be a mechanic, but you know mopeds and their parts inside out
• Enjoyment of communication and direct customer contact
• High degree of independence, reliability, strategic thinking, and ability to work in a team
• Valid driver's license, category B
• Knowledge of the German language in writing, speech, and (preferably) dialect
• Foreign languages (French, English, Italian) are an advantage
• Confident use of Office programs and email, ideally experience with ERP or CRM systems

Responsibilities

• Support and advice for our commercial customers and dealers via email and telephone
• Order processing and quotation preparation
• Maintenance of customer data and dealer conditions in the ERP/CRM system
• Analysis of customer behavior, trends, and market developments
• Acquisition of new customers & support for key accounts (including occasional on‑site visits)
• Close cooperation with purchasing, logistics, and product management
• Support with complaints and special requests
• Participate in events, meetings, and trade shows

Benefits

• We offer you an environment in which you can feel comfortable and appreciated – and a cool job, your new, cool job!
• We are all pulling in the same direction. No ideas are better than others.
• We provide you with the equipment you need to work!
• We guarantee a fair and appropriate wage.
• Iconic chef
• Enjoy a warm and substantial lunch directly at our HQ.
• Riding mopeds during working hours
• Let your mind wander with team outings at the company's expense.
• After‑work beer in the hotpot
• Enjoy the end of the working day with your colleagues with free drinks in the hotpot.
• Casual company outings
• Be there, on the infamous mofakult booth excursions! It's worth it ;)
• Our transporter with lifting platform is at your disposal!

Does our job profile suit you? Then I look forward to hearing from you by e‑mail with a letter of motivation and CV.