Internal Sales- Order Management Support

Express Employment Professionals - Cincinnati East; Tomball (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking an Order Management & Bid Coordinator to manage software quotes, orders, renewals, and customer communications. The role supports bids, RFQs, and RFPs and trains in related processes.

No SolidWorks experience is required, and training will be provided. Responsibilities include processing quotes and orders, maintaining CRM quotes, tracking renewals, and assisting with bids.

Qualifications

• Strong attention to detail and organizational skills.
• Excellent written and verbal communication.
• Strong computer and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Customer-focused with a proactive attitude.
• Reliable, accountable, and able to work independently.

Responsibilities

• Process quotes, orders, renewals, licenses, and subscriptions.
• Create and maintain accurate quotes in CRM systems.
• Review orders for accuracy and manage submissions through vendor portals.
• Track renewals and follow up on outstanding orders.
• Assist with preparing and submitting bids, RFQs, and RFPs.
• Research products, pricing, and specifications.
• Maintain organized records and documentation.
• Provide professional customer service via phone and email.
• Resolve customer and vendor inquiries in a timely manner.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Problem-solving

Multitasking

Customer-focused

Independent work

Job description

Order Management & Bid Coordinator

Client of Express Employment Professionals is hiring an Order Management & Bid Coordinator.

This position is responsible for managing software quotes, orders, renewals, and customer communications, while assisting with bids, RFQs, and RFPs. No SolidWorks experience is required. Training will be provided.

Responsibilities

• Process quotes, orders, renewals, licenses, and subscriptions.


• Create and maintain accurate quotes in CRM systems.


• Review orders for accuracy and manage submissions through vendor portals.


• Track renewals and follow up on outstanding orders.


• Assist with preparing and submitting bids, RFQs, and RFPs.


• Research products, pricing, and specifications.


• Maintain organized records and documentation.


• Provide professional customer service via phone and email.


• Resolve customer and vendor inquiries in a timely manner.

Qualifications

• Strong attention to detail and organizational skills.


• Excellent written and verbal communication.


• Strong computer and problem-solving skills.


• Ability to manage multiple priorities and meet deadlines.


• Customer-focused with a proactive attitude.


• Reliable, accountable, and able to work independently.

Preferred Experience

• Order processing, purchasing, sales support, or administrative coordination.


• Bid, RFQ, or RFP administration.


• Experience with detailed documentation and data entry.

Ideal Candidate

We're looking for someone who is detail-oriented, organized, a fast learner, and a strong problem solver who takes pride in accuracy and ownership of their work.