Internal Sales Associate - Remote (Field)

Solis Health Plans; Town of Florida (NY); On-site; USD 38,000 - 70,000; Full time

Benefits offered by this job

Base salary + commission

401(k) matching

Cell phone reimbursement

Dental insurance

Flexible spending account

Health insurance

Mileage reimbursement

Paid time off

Vision insurance

Job summary

Solis Health Plans is seeking an Internal Sales Associate to advise Medicare Beneficiaries on plan benefits. This in-person role requires fluency in English and Spanish and a focus on compliant, effective enrollment presentations.

You will conduct appointments at medical centers or clients' homes, convert inquiries to enrollments, and coordinate first visits with primary care physicians. Strong communication and attention to detail are essential.

Qualifications

• Bilingual in English and Spanish is required.
• License 2-15 or 2-40 in good standing is required.
• AHIP or Gorman certificate for the corresponding year is required.
• Strong data entry and Microsoft Office skills are expected.

Responsibilities

• Deliver compliant sales presentations to enroll prospective members.
• Use only Medicare‑approved materials during presentations.
• Conduct in-person appointments at centers or prospects' homes.
• Convert appointments into enrollments and verify paperwork.
• Coordinate first visit with the member’s PCP and ensure smooth onboarding.
• Maintain enrollment rates and meet quotas.
• Communicate effectively with members and staff to resolve issues.

Skills

Bilingual English/Spanish

Excellent communication

Customer service

Data entry

Microsoft Office

Education

High school diploma

2-15 Life/Health & Variable Annuity license

AHIP/Gorman certificate

Tools

Microsoft Office

Job description

Internal Sales Associate – Miami

Bilingual in English and Spanish required.

Solis Health Plans is a new kind of Medicare Advantage Company that delivers transparent, connected, and effective solutions for members and providers. We emphasize a collaborative culture where each employee is valued.

Position Summary

Responsible for advising Medicare Beneficiaries on the plan benefits offered by Solis Health Plans.

Essential Duties & Responsibilities

• Performs compliant sales presentations to enroll prospective members into the plan as per marketing policies and procedures while complying with state and federal guidelines.
• Ensures only Medicare‑approved materials are used during presentations.
• Conducts in‑person appointments at participating medical centers or prospects’ homes.
• Converts appointments into enrollments.
• Checks enrollment paperwork for accuracy and completion.
• Coordinates new member’s first visit with their primary care physician.
• Maintains acceptable enrollment rates.
• Achieves corporate enrollment goals.
• Communicates effectively in person and by phone.
• Uses discretion and judgment daily.
• Resolves member issues concerning plan benefits, medication copays, etc.
• Assists members as needed.
• Communicates effectively with professional and support staff to achieve positive customer outcomes.
• Promotes a positive, problem‑solving environment.
• Assists customers, family members and others with empathy, respecting confidentiality and privacy, and communicating courteously.
• Complies with company policies and maintains confidentiality of customer medical records in accordance with state and federal laws.
• Ensures compliance with all HIPAA, OSHA, and other federal, state, and local regulations.
• Participates in meetings, training and in‑service education as required.
• Performs other duties as assigned.

Qualifications & Education

• High school graduate or equivalent, or a combination of education and experience.
• Agent license 2‑15 (Life, Health & Variable Annuity) or 2‑40 (Health) in good standing, required.
• Certificate of completion for either Gorman or AHIP for the corresponding year.
• Copy of continuing education transcripts.
• National Producer Number.
• Valid driver’s license.
• Reliable transportation.
• Goal‑driven with the ability to meet quotas.
• Attention to detail.
• Data entry skills.
• Flexible schedule to meet with prospective members during non‑business hours.
• Excellent computer knowledge, including proficiency in Microsoft Office.
• Patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies.
• Excellent listening, interpersonal, verbal and written communication skills at all levels.
• Ability to work independently and in a team environment.
• Ability to read, analyze, and interpret technical procedures or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information and respond to questions from managers, clients, customers, and the general public.
• Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area and volume.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong decision‑making and analytical skills.
• Self‑motivated, organized, and able to prioritize tasks.
• Able to work well under stressful, fast‑paced conditions.
• Fluency in Spanish.
• Excellent customer service skills.

Benefits

• Base salary + commission.
• 401(k) matching.
• Cell phone reimbursement.
• Dental insurance.
• Flexible spending account.
• Health insurance.
• Mileage reimbursement.
• Paid time off.
• Vision insurance.

Work Location: In person.