Internal Medicine Residency Program Manager

MUSC Health; Lancaster (SC); On-site; USD 65,000 - 95,000; Full time

Job summary

MUSC Health – Lancaster Medical Center is seeking an Internal Medicine Residency Program Manager to support the growth and success of the Internal Medicine Residency Program. You will work with the Program Director and Corporate GME Office to ensure seamless operations, compliance with ACGME standards, and an outstanding educational experience.

You will lead program operations, recruitment, onboarding, and financial management, while coordinating across departments and external partners to

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• At least 3 years of experience in an academic healthcare environment.
• Experience in Graduate Medical Education or education/teaching preferred.
• Working knowledge of computer systems and Microsoft Office applications.

Responsibilities

• Ensure ongoing compliance with ACGME requirements and accreditation standards.
• Maintain ACGME Accreditation Data System (ADS) information, including rosters, scholarly activity, schedules, and rotation goals.
• Coordinate ACGME site visits, reports, meetings, and accreditation preparation.
• Serve as MedHub expert for evaluations, duty hours, vacations, training histories, portfolios, and reports.
• Maintain CCC information, resident dashboards, progress reports, and milestones.
• Coordinate resident licensure, DEA, DHEC, certifications, ACLS, and other regulatory requirements.
• Manage rotation, conference, and call schedules; reflect changes in MedHub and on-call system.
• Partner with Program Director on lectures, materials, reporting, CME, affiliation agreements, and documentation.
• Serve as liaison with Corporate GME Office, hospital departments, faculty, residents, and external institutions.
• Assist with policies, resident manual, accreditation reporting, Grand Rounds, M&M conferences, and opportunities.
• Identify opportunities to improve processes and resident experience.

Skills

Highly organized

Detail-oriented

Strong communicator

Relationship-builder

Proactive

Independent worker

Passionate about education

Tech-savvy

Education

Bachelor's degree or equivalent

Tools

MedHub

ERAS

Thalamus

OurDay

Axiom

ACGME ADS

Job description

Job Description Summary

Build the Future of Physician Education at MUSC Health – Lancaster Medical Center

Where Leadership, Education & Opportunity Come Together!

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC005063 LAN - GME Internal Medicine

Pay Rate Type

Salary

Pay Grade

Health-29

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

Are you an exceptional organizer, relationship-builder, and problem-solver who thrives at the intersection of healthcare, education, and leadership?

Join MUSC Health – Lancaster Medical Center as the Internal Medicine Residency Program Manager and play a critical role in supporting the growth and success of our Internal Medicine Residency Program.

This is more than program coordination—you'll help shape the experience of the physicians of tomorrow. Working alongside the Internal Medicine Residency Program Director and the Corporate Graduate Medical Education (GME) Office in Charleston, you'll help ensure our program operates seamlessly, meets rigorous ACGME accreditation standards, and provides residents with an outstanding educational experience.

Program Operations & Accreditation

Be the operational heartbeat of the residency program.

• Ensure ongoing compliance with ACGME requirements, institutional policies, and accreditation standards.
• Maintain ACGME Accreditation Data System (ADS) information, including resident/faculty rosters, scholarly activity, block schedules, and rotation goals and objectives.
• Coordinate ACGME site visits, reports, meetings, and accreditation preparation.
• Serve as the program's MedHub expert, maintaining resident and faculty evaluations, duty hours, vacation leave, training histories, portfolios, schedules, conference attendance, faculty accounts, and required reports.
• Maintain Clinical Competency Committee (CCC) information, resident dashboards, progress reports, and clinical competency milestones.
• Coordinate resident licensure, DEA, DHEC, certifications, ACLS, and other regulatory requirements.
• Manage rotation, conference, and call schedules and ensure changes are accurately reflected in MedHub and the Simon on-call system.
• Partner with the Program Director on lectures, educational materials, resident/faculty reporting, CME, affiliation agreements, and program documentation.
• Serve as a key liaison with the Corporate GME Office, hospital departments, faculty, residents, and external institutions.
• Assist with policies, procedures, the resident manual, accreditation reporting, Grand Rounds, M&M conferences, guest speakers, and off-campus educational opportunities.
• Identify opportunities to improve processes and strengthen the resident experience.

30% | Resident Recruitment & Onboarding

Help us attract and welcome the next generation of physicians.

• Coordinate the complete residency recruitment process through ERAS, Thalamus, interviews, and Match Day.
• Review and organize applicant materials, academic records, recommendations, transcripts, and board scores.
• Coordinate interview schedules, candidate visits, recruitment dinners, social activities, and applicant communications.
• Prepare ERAS/Thalamus data and reports to support faculty ranking for the National Resident Matching Program (NRMP).
• Maintain consistent communication with applicants, residents, faculty, leadership, and GME throughout the recruitment process.
• Coordinate post-Match Day activities and collaborate with incoming residents, GME, hospital leadership, South Carolina licensure contacts, Global Health, and other partners.
• Manage onboarding materials and resident portfolios within MedHub.
• Coordinate orientation schedules and activities to ensure a smooth transition into the MUSC Health system.
• Serve as a trusted resource and liaison supporting resident onboarding, development, and success.

Administrative & Financial Management

Keep the program organized, efficient, and financially sound.

• Manage program procurement, expense budgets, reimbursements, and cost-center activity.
• Maintain accurate oversight of resident salary and benefits.
• Coordinate logistics for program meetings, conferences, and events.
• Manage necessary agreements and procurement activities.
• Monitor program expenses and provide insight into budget activity.
• Review journal entries in OurDay and monthly income statement reports in Axiom.
• Provide administrative support that keeps the residency program moving forward.

Additional Job Description

We're looking for someone who is:

• Highly organized and able to manage multiple priorities and deadlines.
• Detail-oriented with a commitment to accuracy and compliance.
• A strong communicator and relationship-builder who can work effectively with physicians, residents, faculty, leadership, and external partners.
• Resourceful and proactive, with the ability to anticipate needs and solve problems.
• Comfortable working independently while being an integral member of a collaborative team.
• Passionate about education, healthcare, and developing future physicians.
• Experienced with technology and able to learn and manage systems such as MedHub, ERAS, Thalamus, OurDay, Axiom, and the ACGME ADS.

Minimum Qualifications

• Bachelor's degree or equivalent combination of education and experience required.
• At least 3 years of experience in an academic healthcare environment required.
• Previous experience in Graduate Medical Education or education/teaching preferred.
• Working knowledge of computer systems and Microsoft Office applications required.

Why MUSC Health – Lancaster?

This is an opportunity to do something truly meaningful: help build and strengthen a residency program that will educate, develop, and inspire future physicians.

If you're ready to bring your organizational expertise, leadership, and passion for healthcare to a role where every detail makes a difference, we invite you to join us.

Don't just manage a program. Help shape the future of medicine.

Join MUSC Health – Lancaster Medical Center!

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees