Internal Legal Specialist

encore; Troy (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Monthly incentives

Annual bonus

Paid time off

Training programs

Healthcare plans

Tuition assistance

Retirement plan

Volunteer time off

Wellness program

Job summary

Encore Capital Group in Troy, MI is seeking an Internal Legal Specialist (Garnishments) to support the Legal Operations team. This entry-level role will review garnishment tasks, ensure accounts are properly handled, made payable, and released, while contributing to process improvements and SOPs.

The ideal candidate has 1–2 years of customer service or clerical experience, strong MS Office skills, attention to detail, and excellent communication.

Qualifications

• 1–2 years customer service or clerical experience.
• Strong MS Office skills and data entry ability.
• Excellent written and verbal communication with attention to detail.

Responsibilities

• Read, review, and file legal documents including garnishments and turnover orders.
• Maintain organized inventory; clear backlogs and ensure timely updates.
• Collaborate with leadership, paralegals, and attorneys to meet monthly goals.
• Identify issues, aid process improvements, and help write SOPs.
• Perform other duties as assigned.

Skills

MS Office

Attention to detail

Communication skills

Data entry

Education

High School Diploma

Job description

Applicants must have current authorization to work in the United States on a full-time basis.

The Internal Legal Specialist (Garnishments) is seeking a detail-oriented and motivated join our PJR - Legal Operations team. This entry-level role is responsible for supporting operations by reviewing garnishment tasks to ensure accounts are properly handled, made payable, and released. The ideal candidate will thrive in a goal-driven environment and contribute to maintaining a clean inventory, handling legal documentation, and improving operational workflows.

RESPONSIBILITIES

• Read, review, and file legal documents, this includes, garnishments, releases and turnover orders. Review account-level details and execute assigned tasks efficiently and accurately within established timelines for garnishment accounts.
• Maintain a clean and organized inventory by clearing backlogs and ensuring timely updates. Monitor account quality and ensure compliance with internal standards.
• Partner with operations leadership, team members, paralegals, and attorneys to meet monthly production goals.
• Identify and resolve issues through problem-solving and collaboration. Contribute to process improvement efforts and assist in writing Standard Operating Procedures (SOPs).
• Perform other duties as assigned.

Language:

Required: English

Experience:

Required: 1 - 2 years customer service or clerical experience. Experience with MS Office. Good communication skills, Data Entry.

Preferred: 2+ years work experience in financial services related field. System querying skills. Proficiency with MS Office (particularly Excel).

Applicants must be currently authorized to work in the United States on a full-time basis.

MINIMUM REQUIREMENTS

EDUCATION: High School Diploma

EXPERIENCE: 1-2 Years customer service or clerical experience

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

• Experience with data entry, strong Microsoft office skills
• Strong attention to detail, excellent written and verbal communication
• Goal oriented mentality

If you are wondering why you should work for us, here is something to help you decide:

• Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
• Career Progression: Grow at MCM with paid training and development programs - including our very own MCM Academy - as well as a promote-from-within philosophy.
• Reward and Recognition: We are committed to honoring great results - ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
• Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
• Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
• Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
• Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we're proud to invest in you.
• New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
• Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
• Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.
• Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

About Us

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welco