Internal Frontline Staff Support Coordinator (Part-Time)

Chelsea Public Schools; Chelsea (MA); On-site; USD 21,000 - 28,000; Part time

Job summary

Chelsea Public Schools in Chelsea, Massachusetts is offering a Stipend - Frontline Staff Support (Internal Only) for the 26-27 school year. The role provides operational support to the Human Resources Department as we launch Frontline-related pilots.

You will assist with communication, troubleshooting, and resource support, host virtual office hours, and gather feedback to inform improvements. This is a part-time, clerical hourly position reporting to the Assistant Director of HR.

Qualifications

• Current Clerk or Administrative Assistant within CPS
• Strong understanding of frontline staff operations and needs
• Ability to guide, respond to questions, and support colleagues with technology and process-related concerns
• Strong communication and organizational skills

Responsibilities

• Support the successful launch and implementation of Frontline pilot programs, including initiatives related to extra duties, compensatory time, and other HR processes.
• Serve as a resource for frontline staff by responding to questions, providing timely guidance, and assisting with troubleshooting.
• Host virtual office hours to support frontline employees with Frontline-related questions and process navigation.
• Provide guidance and support to clerks, administrative assistants, and other designated staff responsible for managing Frontline processes and procedures.
• Gather feedback from frontline staff to identify challenges, highlight successes, and provide recommendations for continuous improvement.
• Partner with Human Resources to develop communication materials, and training resources related to Frontline initiatives.
• Facilitate Frontline-related trainings and provide ongoing support to promote effective system usage and understanding.
• Collect, organize, and share staff feedback and insights to inform future improvements and enhancements.

Skills

Clerk experience

Administrative support

Frontline operations knowledge

Communication

Organizational skills

Job description

Chelsea Public Schools in Chelsea, Massachusetts is offering a Stipend - Frontline Staff Support (Internal Only) for the 26-27 school year. The role provides operational support to the Human Resources Department as we launch Frontline-related pilots.

You will assist with communication, troubleshooting, and resource support, host virtual office hours, and gather feedback to inform improvements. This is a part-time, clerical hourly position reporting to the Assistant Director of HR.