Internal Communications, Research and Product

We Love AI Jobs; San Francisco (CA); Híbrido; USD 171.000 - 190.000; Jornada completa

Descripción de la vacante

OpenAI’s Internal Communications team is seeking an experienced professional to translate research and product work into clear employee communications. You’ll own programs, work with researchers and engineers, and shape the messaging that keeps the company informed.

Based in San Francisco, CA with a hybrid schedule, you will develop plans, draft content, manage reviews, and deliver timely updates across leadership channels, Slack, FAQs, and All Hands.

Formación

• 5+ years in internal or product communications or journalism.
• Strong writing, editing, storytelling for a varied audience.
• Experience coordinating stakeholders and managing deadlines.
• Experience with AI or research teams a plus.

Responsabilidades

• Own recurring internal communications programs covering priorities and milestones.
• Plan and deliver project communications, coordinating input and reviews.
• Translate complex technical concepts into clear stories for employees.
• Build relationships with researchers, product managers, engineers, and partners.
• Write and edit content across channels, including All Hands materials.
• Develop demos and Q&A sessions to share updates from technical teams.
• Maintain and improve editorial workflows and templates.

Conocimientos

Internal communications

Writing and editing

Technical storytelling

Communications project management

Stakeholder management

Editorial planning

Slack

Descripción del empleo

This internal communications role supports OpenAI’s research and product organizations, translating technical work and priorities into clear employee communications. You’ll own communications programs and projects, work closely with technical teams, and improve the processes that help employees stay informed.* Permanent* Hybrid* 5+ years### Skills and expertiseInternal communicationsWriting and editingTechnical storytellingCommunications project managementStakeholder managementEditorial planningSlack### Key responsibilities* Own recurring communications programs covering research and product priorities, progress, and milestones.* Plan and deliver project communications, coordinating input, drafting content, and managing reviews.* Translate technical and research concepts into clear, accurate stories for employees.## How this job comparesCompared with 156 open senior marketing jobs on October 10, 2026.Pay: This job pays $171K to $190K a year. The 84 open senior marketing jobs that publish US pay start at $155K on average, so this job starts about 11% higher.Similar open jobs: We Love AI Jobs lists 156 open senior marketing jobs at 97 companies.Remote work: This job is hybrid. 29 of the 156 senior marketing jobs (19%) are remote.AI in this role: Medium. The role uses AI tools and works with AI systems as a regular part of the job. The role works directly with OpenAI’s research and product organizations and regularly communicates about AI research and products. Its focus is explaining that work, not building or evaluating AI systems.## Full descriptionAbout the TeamOpenAI’s mission is to ensure that AGI benefits all of humanity. Our Internal Communications team helps employees stay informed, connected, and engaged so they can focus on building and deploying safe and impactful AI. We partner across the company to explain what’s being built, why it matters, and how it connects to our strategy and mission.About the RoleWe’re looking for an internal communications professional to help employees understand the work happening across OpenAI’s research and product organizations. You’ll translate technical developments, product milestones, and team priorities into clear, useful communications that connect people to the work and to one another.Reporting to the Internal Communications lead for Research and Product, you’ll be the second member of the team dedicated to this part of OpenAI. You’ll independently own specific communications programs and projects within the broader strategy, build trusted relationships with technical teams, and identify stories and information employees need to hear. You’ll also help build practical processes that allow a small team to support a broad and fast-moving organization.This role requires strong writing and editing skills, technical curiosity, and sound judgment. You should enjoy asking questions, making sense of complex information, and moving work forward independently, with guidance from your manager on broader strategy and sensitive issues.This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.In this role, you will:• Own recurring communications programs that help employees understand research and product priorities, progress, and upcoming milestones.• Lead communications for defined projects and initiatives, developing plans, gathering input, drafting content, coordinating reviews, and managing delivery.• Translate complex technical and research concepts into accurate, accessible stories for employees with different levels of technical knowledge.• Build trusted relationships with researchers, product managers, engineers, and cross-functional partners to stay close to their work, identify important developments, and surface communication needs.• Write and edit content across internal channels, including leadership and org updates, Slack posts, FAQs, explainers, and All Hands materials.• Develop demos, research deep dives, and Q&A sessions that help employees hear directly from technical teams, including shaping content and preparing speakers.• Maintain and improve communications workflows, including editorial planning, templates, review processes, and shared resources that keep information timely and easy to find.• Use employee questions and feedback to improve communications, identifying gaps in understanding and recommending follow-up content or changes to format and cadence.• Partner with your manager on major announcements and organizational changes, owning defined workstreams and flagging sensitive issues, dependencies, and decisions that need leadership input.You might thrive in this role if you:• Have 5+ years of experience in internal communications, product communications, journalism, or a related field, ideally with exposure to research or technical teams.• Bring strong writing, editing, and storytelling skills, with an emphasis on clarity, accuracy, and making information useful to the audience.• Have independently managed communications projects from planning through delivery, coordinating stakeholders and balancing competing deadlines.• Are curious about AI, research, and product development, and comfortable asking questions until you understand a topic well enough to explain it.• Build strong working relationships and can gather input, offer editorial guidance, and keep projects moving with busy partners.• Exercise sound judgment with sensitive information and ambiguity, and know when to make a decision independently or seek guidance.• Enjoy creating practical, repeatable processes that improve the quality and consistency of communications.• Respond well to feedback and adapt as priorities change.