Internal Communications Manager, Product Delivery

Engine; Chicago (IL); Hybrid; USD 139,000 - 170,000; Full time

Benefits offered by this job

Equity opportunities

Hybrid/hub model

Office or remote options

Job summary

Engine is a product-led company reinventing how teams communicate around product delivery. This high-impact role partners directly with the Interim CTO, VP of Brand and Design, and the CEO as Chief Product Officer, serving as the trusted communications advisor for Product Delivery within a largely remote organization.

You will shape strategy, sharpen narratives, and set the tone for one of Engine's most critical departments.

Qualifications

• 7+ years in internal communications, executive communications, or technical program communications.
• Experience supporting senior technical and product leaders (CTO, CPO, VP Eng/Prod/Design).
• Excellent writing and editorial instincts; ability to adapt voice for leaders.

Responsibilities

• Embed with Product Delivery leadership and act as communications partner for senior leaders.
• Translate complex product and tech concepts into clear, compelling messaging.
• Drive communications plans for major Product Delivery moments: launches, org changes, leadership transitions, roadmaps.
• Craft narratives and materials for all-hands, memos, reviews, and cascades.
• Collaborate cross-functionally with GTM, Marketing, People, and Finance to align messaging.
• Coach leaders on their communications, from memos to live all-hands.
• Build scalable processes and templates using AI to maintain consistency.

Skills

Executive communications

Technical fluency

Writing and editorial

Program management

Strategic thinking

Change management

Cross-functional collaboration

Job description

About Engine

At Engine, we're transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we're here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That's why we're building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.

About Engine

At Engine, we're transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we're here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That's why we're building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.

To make this vision real, we're looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.

More than 30,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.

Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In's Best Places to Work.

The Opportunity

Engine is a product-led company, which puts Product Delivery (comprising Product, Engineering and Design) at the heart of our business. The org is growing fast, shipping fast, and evolving fast, and the teams building the future of Engine need a communications partner who can match that pace.

This is a high-impact role partnering directly with the leaders of Product Delivery: our Interim CTO, our VP of Brand and Design, and our CEO in his capacity as Chief Product Officer (along with the other product leaders who report to him). You'll be the trusted comms advisor these leaders turn to for clarity, alignment, and change management across a large organization with a largely-remote population.

You won't just execute. You'll shape strategy, sharpen narratives, and help set the tone of one of Engine's most critical organizations. This is a rare seat: close to the technology, close to the leadership, close to the work that determines what Engine builds next.

Communication at Engine moves fast. Slack is our primary platform, layered with a weekly all-hands, quarterly in-person town halls, and an annual company summit. You'll have the tools, design support, and high-impact in-person moments to make it all land.

What You'll Do

• Embed with Product Delivery leadership. Serve as the go-to comms partner to Engine's Interim CTO, VP of Brand and Design, and product leaders, building deep understanding of their teams, priorities, and communication needs.
• Translate complexity into clarity. Turn technical and product strategy (roadmaps, architecture decisions, org changes, platform bets) into clear, compelling communications that resonate across Product Delivery and the broader company.
• Drive comms plans for the moments that matter. Own the comms strategy and execution for major Product Delivery moments: product launches, org changes, leadership transitions, roadmap updates, and cross-functional initiatives.
• Craft the narrative. Write and produce materials for Product Delivery all-hands, town halls, executive memos, quarterly reviews, and manager cascades.
• Operate cross-functionally. Partner with GTM, Marketing, People, and Finance to make sure product and technical work is well understood and well positioned internally.
• Coach leaders. Support product, engineering, and design leaders on their own communications, from written memos to live all-hands.
• Build with AI. Design and maintain repeatable projects, agents, and automations that capture templated approaches and learn individual leader tone of voice, so comms scales without losing signal and leaders can self-serve where it makes sense.

What You Bring

• 7+ years in internal communications, executive communications, or technical program communications, ideally in a fast-scaling tech, SaaS, or product-led company.
• A track record supporting senior technical and product leaders (CTO, CPO, VP Engineering, VP Product, VP Design), with the confidence and judgment to be their trusted advisor.
• Genuine technical fluency. You're comfortable with product language, engineering trade-offs, and systems concepts, and you can translate complexity into clarity without dumbing it down.
• Exceptional writing and editorial instincts. You can shift your voice, tighten a message, and make a leader sound like their best self.
• A strong operator's brain: you build plans, sequence messages, and run comms as a program, not one-off deliverables.
• Comfort with ambiguity, including partnering with leaders through periods of transition and change.
• Discretion, integrity, and the maturity to be trusted with sensitive information.

Compensation

Our compensation packages are based on several factors, including your experience, expertise, and location. In addition to a competitive base salary, total compensation may include equity and/or variable pay (OTE). Your recruiter will share your complete compensation package as you move through the process.

Base Pay Range

$139,000—$170,000 USD

The Engine Edge: Perks & Compensation

We believe in rewarding great work with great benefits:

• Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
• Benefits: Check out our full list at engine.com/culture.
• Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we'll make sure you have what you need to succeed.

Perks and benefits may vary based on employment type, location, and more.