Internal Communications Manager Becu Job listing

Financialnarrative; Mission (KS); On-site; USD 104,000 - 127,000; Full time

Benefits offered by this job

Medical benefits

Disability & AD&D

401k plan

Paid time off

Paid holidays

Job summary

BECU is seeking an Internal Communications Manager to inform, inspire, and engage our employee community. This role shapes how colleagues connect with our Purpose, vision, values, and strategies, ensuring the why behind changes is understood.

You’ll partner with Technology, RCC, and Operations teams, crafting content across email, intranet, presentations, infographics, and videos, and advising leaders on messaging.

Qualifications

• Bachelor’s degree in English, Journalism, Communications, or equivalent work experience.
• 5+ years of corporate writing, editing, creative design, or content management experience.
• 3+ years managing complex enterprise-level projects from start to finish.

Responsibilities

• Strategize for Engagement: Develop and implement internal engagement strategies for Technology, Risk, Compliance & Cyber, and Operations.
• Partner with Leaders: Advise executives with messaging aligned to company goals across divisions.
• Craft High-Impact Messaging: Create content across email, intranet articles, presentations, infographics, and videos.
• Maintain Editorial Consistency: Align messaging and calendars across teams and channels.
• Measure & Optimize: Define metrics and adjust strategies for ongoing relevance and impact.
• Enhance Communication Channels: Improve internal channels to support strategic objectives.
• Support Special Events: Participate in on-site events and align communication efforts.
• Additional Contributions: Perform other duties to support the Internal Communications team.

Skills

Corporate writing

Editing

Creative design

Verbal communication

AP Style

Education

Bachelor's degree in English, Journalism, or Communications

Tools

Microsoft 365

SharePoint

Canva

Adobe Creative Suite

Video editing

PowerPoint

Job description

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $104,000.00-$126,900.00 annually. The full Pay Range is $80,800.00 - $150,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

• medical, dental, vision and life insurance coverage.
• disability and AD&D insurance.
• health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.
• Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.
• Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year.

Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE

As the Internal Communications Manager at BECU, you’ll be at the heart of how we inform, inspire, and engage our employee community. Your work will shape how our people connect with BECU’s Purpose, vision, values, and strategies—making sure every team member understands not just the what, but the why.

In this role, you’ll serve as the primary internal communications partner for three critical areas of the organization: Technology, RCC (Risk, Compliance & Cyber) and Operations. You’ll lead high-impact initiatives, craft thoughtful communications, and serve as a trusted advisor to leadership across these teams. Your influence will help bring our culture to life, drive clarity through change, and cultivate a sense of unity across the organization. This is your opportunity to be a driving force behind transparent, compelling, and meaningful internal storytelling at BECU.

WHAT YOU’LL DO

• Strategize for Engagement: Develop and implement tailored internal communications strategies that support employee engagement and awareness across Technology, Risk, Compliance & Cyber, and Operations teams.
• Partner with Leaders: Build strong relationships with credit union leaders across your divisions, including the Executive Management Team, offering strategic communication recommendations that align with BECU’s goals.
• Craft High-Impact Messaging: Develop content in various formats—email, intranet articles, presentations, infographics, video scripts, and more—to support change initiatives, cultural engagement, and executive visibility.
• Maintain Editorial Consistency: Work closely with internal and external communications teams to align messaging, calendars, and campaign priorities across platforms and channels.
• Measure & Optimize: Define metrics to evaluate communication effectiveness, identify trends, and adjust strategies to ensure continued relevance and impact.
• Enhance Communication Channels: Continuously manage and improve internal communications methods, ensuring they effectively support BECU’s strategic objectives in collaboration with relevant stakeholders.
• Support Special Events: Participate in on-site company events, conferences, and meetings to ensure alignment and support for communication efforts.
• Additional Contributions: Perform other duties as assigned, contributing to the overall success of the Internal Communications team and BECU.

To join our dynamic team, we require candidates to reside in the state of Washingtonand live within a reasonable driving distance from Tukwila. We are requesting that you come into our HQ on Tuesdays & Wednesdays.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN

• Strategic Influence: A seat at the table to advise senior leaders across Technology, Risk, Compliance, Cyber, and Operations—and help shape internal narratives that drive engagement and clarity.
• Creative Ownership: The freedom to bring your storytelling vision to life through compelling content and design strategies.
• Collaborative Culture: A highly supportive, team-oriented environment where your voice and ideas are welcomed and respected.
• Professional Growth: The opportunity to lead large-scale communication initiatives and continuously expand your skills across strategy, writing, design, and digital platforms.
• Mission-Driven Work: The ability to do work that truly matters—supporting a credit union that’s built on people helping people.

QUALIFICATIONS

Minimum Qualifications:

• Bachelor’s degree in English, Journalism, Communications, or equivalent work experience.
• Typically requires 5+ years of corporate writing, editing, creative design, or content management experience.
• Typically requires 3+ years managing complex enterprise-level projects from start to finish.

Desired Qualifications:

• Ability to adapt quickly and learn new platforms and tools.
• Experience managing agency/vendor partnerships for communications deliverables.
• Proven success in managing internal communication programs and building effective relationships with diverse stakeholders.
• Experience using Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, SharePoint).
• Experience with business writing utilizing AP Style, editing, and proofreading skills.
• Skilled in verbal communication and cross-functional consensus building.
• Experience with design platforms like Canva or Adobe Creative Suite.
• Proficiency in video direction, editing, and production.

JOIN THE JOURNEY

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.Embrace the opportunity to grow with us.

EEO Statement

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.