Sr Manager Public Relations and Digital Community

BECU

Arizona

Hybrid

USD 114,400 - 212,400

Full time

14 days+

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Benefits offered by this job

401(k) Company Match

401(k) annual contribution

Medical, Dental, and Vision

PTO Program

Tuition Reimbursement

Volunteer time off

Job summary

A financial services institution in Arizona is seeking a Sr Manager for Public Relations and Digital Community. This role will enhance social presence and engage members creatively, driving trust and connection through innovative strategies. Candidates should have extensive experience in public relations and digital marketing, demonstrating strong leadership abilities. This position offers a salary range of $147,100 to $179,700 annually, with the opportunity for remote work and excellent health benefits.

Qualifications

Minimum of five years in public relations and/or digital content marketing.
Experience with media relations or content marketing.
Management experience of at least five years.

Responsibilities

Oversee BECU's social media and editorial strategy.
Ensure social tools evolve with trends.
Monitor online presence and reputation.
Collaborate with marketing for brand cohesion.
Drive creative editorial initiatives.
Establish KPIs for engagement and growth.
Mentor and develop a talented team.
Join the Communications Leadership Team.

Skills

Public relations experience

Digital content marketing

Leadership

Communication skills

Project management

Education

Bachelor's degree in public relations, journalism, marketing, communications

Job description

Sr Manager Public Relations and Digital Community

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Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets says that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

PAY RANGE

The Target Pay Range for this position is $147,100.00-$179,700.00 annually. The full Pay Range is $114,400.00 - $212,400.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS – Because People Helping People Starts With Supporting You

401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)
PTO Program + Exchange Program
Tuition Reimbursement Program
BECU Cares volunteer time off + donation match

Impact You’ll Make

As the Sr. Manager of Public Relations and Digital Community, you’ll elevate BECU’s social and editorial presence by building a strong foundation and bringing fresh, creative energy to our member-facing content. From innovating our social media strategy to creating engaging content that reflects our values, your work will strengthen trust, drive engagement, and bring fun and authenticity to our digital voice. You’ll collaborate across teams to ensure a cohesive brand experience and set up the foundation for innovative programs that connect deeply with members. This is your chance to modernize, innovate, and make a lasting impact.

To join our dynamic team in this role, we require candidates to be residents of WA, OR, ID, CA, AZ, TX, NC, SC, GA or VA. If you’re located in Washington state and within a reasonable driving distance to our Tukwila Headquarters (TFC), we encourage you come into the office on Tuesdays & Wednesdays each week. For those candidates that live outside the commutable distance to TFC and in any of our approved remote work locations, this role will be primarily remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.

What You’ll Do

Lead Social & Editorial Programs: Oversee BECU’s social media and editorial strategy, ensuring content is fresh, engaging, and aligned with our brand vision.
Meet Audiences Where They Are: Ensure our social tools and programs evolve with social media and audience trends.
Monitor Online Presence: Manage reviews and listings on platforms like Yelp and Google to maintain a positive reputation.
Collaborate for Brand Cohesion: Work closely with Marketing and Product to create processes that ensure consistent messaging across all channels.
Innovate Content: Drive creative editorial initiatives that captivate audiences and showcase community impact and employee stories.
Measure Success: Establish KPIs for engagement and follower growth and use insights to optimize strategies.
Lead and Develop Your Team: Mentor and inspire a talented group, building leadership layers and fostering growth.
Serve as a Member of the Communications Leadership Team: Help build the future of BECU communications, provide executive counsel and strategic direction while mentoring and inspiring a broad group of communicators.
Manage Partnerships & Budgets: Oversee agencies, freelancers, and budget allocations to deliver high-quality results.

What You’ll Gain

Opportunity to Build: Modernize and grow a social media program from the ground up.
Leadership Impact: Shape team structure and processes while mentoring future leaders.
Dream Big: Innovate with video, influencer strategies, and fresh engagement ideas.
Cross-Functional Collaboration: Partner with Marketing, Product and senior leaders to align brand vision.
Purpose-Driven Work: Showcase community impact and member stories that truly matter.

Qualifications

Minimum Qualifications

Bachelor’s degree in public relations, journalism, marketing, communications, or equivalent experience.
Typically requires a minimum of five years of experience in public relations and/or digital content marketing, including strategy development and program management.
Typically requires a minimum of five years of media relations or content marketing experience with established strategic relationships.
Typically requires a minimum of five years of management experience.

Desired Qualifications

Proven success in leading public relations and digital marketing programs that drive brand awareness.
Strong editorial and digital engagement background (consumer brand mentality preferred).
Experience with video content strategy and influencer partnerships.
Excellent communication, leadership, and project management skills.
Ability to innovate and deliver results in a fast-paced environment.

JOIN THE JOURNEY

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

EEO Statement

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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