Internal Communications Manager

Perplexity; San Francisco (CA); On-site; USD 95,000 - 130,000; Full time

Job summary

Perplexity is looking for an Internal Communications Manager to establish and lead their internal communications function. The successful candidate will streamline information flow, ensuring employees are well-informed about company changes and updates. This role provides executive exposure and requires a strategic mind to shape internal communications in a fast-paced environment.

The ideal candidate will have over six years of experience in internal and executive communications, with a strong ability to write and edit in various formats. They will need to possess change management expertise and the ability to work closely with executives.

Qualifications

• 6+ years in internal, executive, or corporate communications.
• Experience in a high-growth technology company.
• World-class writing and editing skills.

Responsibilities

• Listen and learn across the company to make sound recommendations.
• Plan and execute all-hands and executive content.
• Transform strategy into clear messages for teams.

Skills

Internal communications

Executive communications

Change management

Writing and editing

Judgment under pressure

AI tool proficiency

Job description

Perplexity is seeking an Internal Communications Manager to build that function from the ground up. You will own how information moves through Perplexity. You will be responsible for what Perplexity employees think, feel, know, and do. This is a 0→1 role with executive exposure from day one.

If you believe internal comms is a strategic function and want to shape how an n(1) company talks to itself, this role is for you.

Responsibilities

• Listen and learn across the company. Understand what’s happening, how, and why in order to make sound recommendations on what should be amplified or addressed.
• Run all‑hands and executive content. Planning, execution, measurement, and evolution.
• Internal storytelling. Turn strategy, launches, and hard decisions into messages that bring clarity to every team.
• Be the signal in noise. Cut through Slack sprawl. Establish the channels, cadences, and norms that keep a fast company informed without drowning it.
• Own change management. Deliver hard and easy news with equal clarity and candor. Earn trust for the message and the messenger.
• Protect the culture. Words set the tone. Make sure ours sound like us as we grow.
• Measure what matters. Perplexity is a high‑velocity high‑humility organization.
• Partner across the company. Work with every team, brief executives directly, and earn standing as a truth‑teller.

Qualifications

• 6+ years in internal, executive, or corporate communications, ideally inside a high‑growth technology company.
• A builder, not a maintainer. You've stood a function up, not just kept one running.
• World‑class writing and editing. You can ghostwrite for an executive, draft an all‑hands, or defuse a sensitive announcement in any voice or format.
• Proven change‑management instincts. You've delivered complex news to a whole company and kept trust intact.
• Sharp judgment under pressure. You decide fast, say the hard thing kindly, and hold the line on quality on launch day.
• Comfort with executives who hold a strong vision. You can advise, challenge, and make recommendations to senior leaders without flinching.
• Deep familiarity with the rules of corporate comms, and a clear point of view on which ones to break and when.
• Comfort using AI tools in your workflow, and the ability to say exactly where and how you use them.
• A passion for the truth well‑told