Internal Communications Manager

Woodbury School of Business; Orem (UT); On-site; USD 80,000 - 110,000; Full time

Job summary

Utah Valley University in Orem seeks an Internal Communications Manager to lead strategic employee communications across campuses. You will develop plans, manage the campus intranet and newsletters, and partner with leadership to strengthen culture and engagement.

Responsibilities include writing and editing, analytics-driven improvement, dashboard reporting, and cross-team collaboration. A bachelor's in communications or related field is required; experience in professional communications is

Qualifications

• Graduation from an accredited institution with a bachelor's degree in communications, journalism, public relations, or a closely related major.
• Strong writing and editing skills across channels and formats.
• Experience in professional communications and/or public relations preferred.

Responsibilities

• Develop comprehensive internal communications strategic plans for multiple audiences.
• Manage campus intranet (myUVU Workplace) and weekly employee newsletters.
• Create employee email/text programs and maintain intranet and newsletters.
• Write, edit, and produce high-quality content for various channels; ensure accuracy and compliance.
• Partner with leadership teams and stakeholders to advise on communications strategy.
• Produce dashboards and analytics to demonstrate engagement impact.

Skills

Journalistic writing

Email marketing analytics

Adobe Creative Suite

WordPress

HTML basics

Education

Bachelor's degree in communications, journalism, public relations, or closely related major

Tools

WordPress

Omni CMS

Adobe Creative Suite

HTML

Job description

Position Announcement

At Utah Valley University, you'll have the opportunity to shape how more than 5,000 employees stay informed, connected, and engaged across campuses and locations. As the Internal Communications Manager, you will lead the development and execution of strategic communications that support the university's mission, strengthen organizational culture, and foster meaningful connections between employees and university leadership. Your work will directly influence how important information is shared, understood, and acted upon throughout the institution.

This role offers a unique blend of strategy, creativity, relationship-building, and leadership. You'll collaborate with partners across the university, manage a variety of communication channels and initiatives, and use employee feedback and communication analytics to continuously improve engagement. For professionals who enjoy storytelling, strategic planning, and helping organizations communicate effectively during times of growth and change, this position provides a rewarding opportunity to make a university-wide impact while supporting one of Utah's largest and most dynamic institutions of higher education.

Summary Of Responsibilities

• Develop comprehensive internal/employee communications strategic plans for multiple audiences, based on goal setting and success measurements. Regularly write, produce, publish, and manage the campus intranet, myUVU Workplace, with top university news and announcements. Author and distribute weekly internal campus newsletters for employees. Develop employee e-mail and text programs and provide comprehensive maintenance of the campus intranet and newsletters. Drive projects from concept to final delivery.
• Help create and distribute employee feedback toolkits for people managers. Simultaneously manage, coordinate, and execute internal communications and engagement projects within stringent timelines and budget parameters.
• Demonstrate writing, proofreading, and graphic design excellence by consistently crafting high-quality content and materials with appropriate writing styles. Monitor communication messaging and content for accuracy, quality, and compliance with People & Culture. Develop strong relationships and build credibility at all levels of the organization. Partner, counsel, and work effectively with leadership teams, deans, department heads, People & Culture, emergency management leaders, and various stakeholders/clients. Make strategic recommendations to partners and stakeholders based on research, analytics, and observations.
• Integrate new technologies and communications channels. Keep information confidential. Create and manage editorial calendars and timelines. Produce regular dashboards that demonstrate the impact of internal communications initiatives.
• Other job-related duties as assigned.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degree in communications, journalism, public relations, or a closely related major.

Preferred Qualifications

Prior experience in professional communications and/or public relations.

Knowledge / Skills / Abilities

Knowledge

• Proficient in journalistic and business writing, conducting interviews, and writing engaging feature content.
• Proficient in email marketing tools and analytics.
• Proficient in Adobe Suite and on a variety of social platforms, including Instagram and Facebook.
• Proficient in web-based platforms such as WordPress and Omni CMS, with basic knowledge of HTML and experience in digital and mobile communications.

Skills

• Excellent verbal and written communication skills, with attention to grammar, spelling, detail, and accuracy.
• Strong sense of initiative and ability to work under pressure on multiple projects with tight deadlines.
• Strong interpersonal skills and account management experience.
• Proficiency and confidence working with Artificial Intelligence (AI).
• Excellent writing skills for all types of communication channels and audiences.

Abilities

• Track record of building and scaling an internal communications program at a complex, matrixed organization.
• Demonstrated ability to execute strategies aligned with institutional goals and culture.
• Ability to work in a fast-paced and ever-changing environment.