Internal Communications Manager

State of South Carolina; Cayce (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement benefits

Job summary

The SC Department of Behavioral Health and Developmental Disabilities (BHDD) seeks an Internal Communications Manager to guide statewide internal messaging, engage employees, and support BHDD's mission from its Central Office in Cayce.

You will own the editorial calendar, review and craft executive communications, and coach staff on writing standards while coordinating across Human Resources and Talent. A bachelor’s degree and relevant experience are required.

Qualifications

• Strong writing and editing skills with ability to write in plain language for a broad staff audience.
• Knowledge of internal communications practices and channels, including reaching non-desk employees.
• Ability to plan and maintain a regular schedule of staff communications.
• Skill in working across departments, particularly with Human Resources and Talent.
• Ability to handle sensitive information with discretion and sound judgment; familiarity with Microsoft 365 tools.

Responsibilities

• Develop and manage a comprehensive internal communications plan and editorial calendar.
• Review, edit, and approve emails, memos, newsletters, intranet content; manage distribution lists.
• Maintain style guides and provide training on standards; provide copywriting and editing for executive communications.

Skills

Internal communications

Editing

Copywriting

Project management

Stakeholder management

Education

Bachelor's degree in communications or related field

Tools

Microsoft Teams

SharePoint

Job description

Are you passionate about making a real difference in people's lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking anInternal Communications Manager who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (BHDD), Central Office, 400 Otarre Parkway Cayce, SC 29033.

As the Internal Communications Manager, you will lead internal communications strategy and execution for BHDD's statewide workforce, ensuring every employee, regardless of role or location, stays informed, connected, and aligned with BHDD's mission.

Responsibilities for the Internal Communications Manager include:

• Develop and manage a comprehensive internal communications plan that keeps all BHDD employees informed, engaged, and connected to the agency's mission. Own the editorial calendar for internal communications and ensure the plan is responsive to agency priorities, leadership needs, and employee experience.
• Serve as the editorial and distribution hub for internal agency communications - reviewing, editing, and approving emails, memos, newsletters, intranet content, and other internal communications. Apply editorial discretion to ensure what goes out is accurate, appropriate, and aligned with agency standards. Manage distribution lists and ensure communications reach the right audiences through the right channels.
• Maintain style guides, templates, and writing guidelines and ensure they are applied consistently across the agency. Provide guidance and training to staff on communications standards and tools. Provide copywriting, editing, and proofreading for agency communications including executive correspondence, reports, memos, and presentations.

• A bachelor's degree and relevant experience.
• Equivalent relevant professional experience may be substituted for a bachelor's degree.
• A degree in communications or a related field.

Post hire, employees must have (KSA):

• Strong writing and editing skills, including the ability to write in plain language for a broad staff audience.
• Knowledge of internal communications practices and channels, including approaches for reaching non-desk employees who do not use email regularly.
• Ability to plan and maintain a regular schedule of staff communications.
• Skill in working across departments, particularly with Human Resources and Talent.
• Ability to handle sensitive information with discretion and sound judgment. Familiarity with Microsoft 365 tools (Teams, SharePoint) and email or communications platforms.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.