Internal Communications & Engagement Manager

Environmental Air Systems; High Point (NC); On-site; USD 65,000 - 105,000; Full time

Job summary

Environmental Air Systems is seeking an Internal Communications & Engagement Manager to lead the day-to-day operations of the Internal Marketing & Communications department in High Point, NC. You will drive employee engagement programs, corporate events, and internal branding to strengthen culture.

Reporting to the Director, you will translate strategic directions into actionable plans, manage budgets and vendor partnerships, and ensure projects stay on time while delivering measurable impact

Qualifications

• Bachelor’s degree in Communications, Business Administration, Marketing, Event Management, Hospitality, or related field.
• Five+ years of experience in operations, internal communications, employee engagement, or event management.
• Experience coordinating cross-functional initiatives with senior leadership.

Responsibilities

• Lead day-to-day operations of the Internal Marketing & Communications department.
• Oversee employee engagement programs, events, and brand governance.
• Manage Asana project plans, timelines, and cross-team workloads.
• Develop SOPs, budgets, and operational dashboards.
• Collaborate with the Director to translate strategy into executable plans.

Skills

Operational Leadership

Strategic Execution

Process Improvement

Collaboration & Relationship Building

Communication

Detail Orientation

Adaptability

Education

Bachelor's degree in Communications or related field

Tools

Asana

Google Workspace

Canva

Job description

Description:The Internal Communications & Engagement Manager leads the day-to-day operations and executionof the Internal Marketing & Communications department, ensuring programs, initiatives, events, andcommunications are delivered with excellence. This role oversees employee engagement programs,corporate events, community initiatives, vendor partnerships, project management, budgets, anddepartmental operations while serving as a key connector across the organization. The Managertranslates strategic direction into actionable plans, coordinates cross-functional teams, managestimelines, and ensures seamless execution that enhances the employee experience and strengthensorganizational culture.As the department's operational leader, this position serves as the Director's primary partner, helpingmanage departmental priorities, workflows, and execution. While the Director focuses on executivepartnerships, organizational strategy, culture transformation, and developing enterprise-wide programsand initiatives, the Manager ensures those strategies are implemented through operational excellence,accountability, and collaboration. This role provides operational insight, identifies continuousimprovement opportunities, and helps ensure the department functions efficiently while deliveringmeasurable business impact.Key ResponsibilitiesDepartment Operations & Project Management Lead the day-to-day operations, ensuring projects are prioritized, executed on time, andaligned with organizational goals. Own the department's project management platform (Asana), maintaining project plans,timelines, assignments, dependencies, and team workloads while ensuring accountabilityacross the department. Translate strategic initiatives into detailed execution plans and coordinate implementationacross the team. Monitor department capacity, identify operational risks or bottlenecks, and recommendprocess improvements that increase efficiency and effectiveness. Develop, document, and maintain department standard operating procedures, workflows, andoperational processes. Assist the Director in managing departmental priorities, annual planning, reporting, andoperational performance.Internal Communications & Brand Operations Manage day-to-day administration of the EAS Connect employee app, including employeepermissions, audience management, notifications, and user maintenance. Ensure brand standards are consistently applied across the organization, including internalcommunications, digital channels, presentations, templates, and facility collateral. Coordinate the production and distribution of printed materials, signage, posters, flyers,presentations, and branded resources across all company locations. Assist with internal communication content creation, proofreading, scheduling, andpublication.Employee Engagement Operations Lead the operational planning and execution of employee engagement initiatives thatstrengthen culture and improve the employee experience. Manage employee recognition programs, including milestone celebrations, anniversary gifts,recognition mailings, and reward fulfillment. Administer the Company Store platform, including reward code management, employee giftcards, inventory tracking, and order fulfillment. Maintain inventory of promotional items, recognition materials, event supplies, recruitingmaterials, and engagement resources across all facilities. Coordinate recurring employee engagement activities including food trucks, Coffee withColleagues, appreciation events, wellness initiatives, and other employee programs. Maintain the annual employee engagement calendar and coordinate logistics across multiplebusiness units and locations.Event Planning & Execution Lead the operational planning, logistics, and execution of company meetings, leadershipevents, employee celebrations, recruiting events, family events, and executive functions. Develop project timelines, coordinate vendors, manage budgets, and oversee logistics toensure successful event execution. Source vendors, negotiate pricing, obtain quotes, manage contracts, and coordinate eventschedules. Coordinate transportation, setup, breakdown, signage, equipment, rentals, catering, and eventmaterials. Manage event supply inventories and maintain organized storage systems that supportefficient event deployment. Coordinate with photographers, videographers, and the Digital Media Coordinator to ensureevent coverage aligns with departmental goals.Community Engagement & Corporate Social Responsibility Lead the operational execution of corporate community engagement initiatives, volunteerevents, charitable partnerships, and outreach programs. Coordinate logistics for community partnerships including Habitat for Humanity, Roc SolidFoundation, blood drives, educational partnerships, and future community initiatives. Maintain the annual community engagement calendar and coordinate volunteer schedules,communications, registrations, and event logistics. Manage community event materials, promotional items, volunteer communications, andoperational support. Assist in identifying opportunities to strengthen community engagement while supportingorganizational brand awareness.Financial & Vendor Administration Monitor departmental operating expenses, budgets, invoices, and purchasing activities. Process departmental expenditures, reconcile corporate credit card transactions, codeinvoices, and ensure accurate allocation across business units. Maintain expense tracking reports and operational dashboards for departmental reporting. Manage vendor relationships, service agreements, shipping coordination, print vendors,promotional suppliers, and event partners.Operational Excellence & Continuous Improvement Identify opportunities to improve departmental processes, workflows, and operationalefficiency. Maintain organized department documentation, inventory systems, calendars, and operationalrecords. Track departmental metrics and provide project status updates and operational reporting tothe Director. Support continuous improvement initiatives that strengthen employee engagement,communication effectiveness, and department performance. Serve as a trusted operational resource for internal stakeholders while delivering exceptionalcustomer service across the organization.QualificationsExperience Bachelor's degree in Communications, Business Administration, Marketing, EventManagement, Hospitality, or a related field preferred (or equivalent experience). Five or more years of experience in operations, internal communications, employeeengagement, project management, event management, or program administration. Experience managing multiple concurrent projects in a fast-paced environment. Experience coordinating cross-functional initiatives and working with senior leadershippreferred.Technical Skills Proficiency with Google Workspace (Docs, Sheets, Slides, Forms, and Calendar). Experience using project management platforms such as Asana. Strong spreadsheet, reporting, and organizational skills. Experience with employee communication platforms and content management systemspreferred. Familiarity with Canva or similar design software.Key Competencies Operational Leadership: Demonstrates strong organizational and project management skillswhile ensuring multiple priorities remain on schedule and aligned with department objectives. Strategic Execution: Effectively translates strategic direction into actionable plans anddelivers high-quality execution through organization, collaboration, and accountability. Process Improvement: Continuously evaluates workflows and identifies opportunities toimprove efficiency, consistency, and the employee experience. Collaboration & Relationship Building: Effectively builds relationships across departments andpartners with leaders, vendors, and stakeholders across the business to accomplish sharedobjectives. Communication: Communicates clearly, professionally, and proactively while maintaining ahigh standard of service and responsiveness. Detail Orientation: Maintains exceptional accuracy across projects, communications, budgets,inventories, schedules, and operational processes. Adaptability: Thrives in a dynamic environment by balancing changing priorities whilemaintaining quality, organization, and execution.