Internal Communications Content Partner, Americas -Fixed Term

ITG Brands; Greensboro (NC); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits (medical/dental/vision

Life insurance

Disability plans

401k match up to 6% and 5% company

15 company-paid holidays

Generous paid time off

Employee recognition and discount

Education assistance

Employee referral bonus program

Hybrid workplace - remote / in office

Summer hours

Casual dress policy

Job summary

ITG Brands is seeking a Fixed-Term Internal Communications Content Partner for the Americas. This contractor role supports day-to-day content development, editing, and coordination across channels to align with business priorities.

You will draft leadership messages, newsletters, intranet content, and more, working to ensure clear, timely communications for a wide audience. The role emphasizes collaboration across functions and geographies, stakeholder coordination, and in-house content

Qualifications

• Strong internal communications writing and editing skills.
• Sound content judgment and ability to tailor messaging for different audiences.
• Ability to simplify complex information without losing accuracy.
• Strong coordination and stakeholder management skills.
• Ability to manage multiple priorities and deliver at pace.
• Experience supporting transformation, change or business-sensitive communications.
• Understanding of internal communications channels and content planning.
• Strong attention to detail.
• Practical, organized and able to operate with limited supervision.

Responsibilities

• Content Development - Draft, edit communications content for employees, leaders. Develop materials including Employee announcements, Newsletter copy, Viva Engage posts, Intranet content, talking points, FAQs, Leadership messages, Presentation content, Translate complex business, project or change information into clear employee-facing communications.
• Channel Coordination & Execution - Support planning, sequencing and execution across communications channels. Coordinate content for: Weekly newsletter, Intranet/SharePoint pages, Viva Engage, Digital screens, Leader cascade materials, other employee communication channels as needed, maintain visibility of upcoming communications activity, support an integrated channel calendar.
• Transformation & Change Communications Support - Support communications activity related to transformation priorities. Help adapt global or project-level materials for internal audiences. Support development of: Leader-facing materials, FAQs, Cascade content, Employee updates, post-announcement engagement materials. Help ensure local activation is clear, timely, aligned to broader messaging.
• Business & Functional Storytelling - Support internal storytelling that connects employees to business priorities. Draft, coordinate content across areas such as: Commercial activity, Field sales, Brand initiatives, Manufacturing, Consumer-focused work, Leadership priorities. Partner with internal stakeholders to gather inputs, shape narratives, prepare content for internal channels.
• Stakeholder Coordination - Work with P&C Business Partners, functional leads, project teams, Global Communications, Transformation Communications, agency partners to gather inputs, coordinate content. Help prepare materials for review, approval. Keep stakeholders aligned on timelines, deliverables, required inputs.
• Agency & Resource Coordination - Support more deliberate use of agency partnership by helping keep day-to-day communications execution in-house where appropriate. Coordinate with agency partners when creative, design, video or production support is required. Help ensure agency work is focused on areas where external support adds the most value. Support tracking of communications outputs and agency-related activity where needed.

Skills

Internal communications writing

Editing

Stakeholder management

Content planning

Channel coordination

Transformation/change communications

Attention to detail

Cross-functional collaboration

Job description

Who We Are

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

What You Will Do

The Fixed-Term Internal Communications Content Partner, Americas supports the delivery of high-quality internal communications across the Americas by providing hands-on content development, coordination and execution support. This role is designed to strengthen day-to-day communications capacity across Americas business priorities, transformation activity, leadership communications, employee channels and internal storytelling. Reporting to the Americas Internal Communications Lead, the role will help draft, edit, coordinate and execute communications that are clear, timely, audience-focused and aligned to business priorities. The Americas Internal Communications Lead retains ownership of communications strategy, stakeholder alignment, channel governance, leadership messaging and final messaging decisions.

• Content Development - Draft, edit communications content for employees, leaders. Develop materials including Employee announcements, Newsletter copy, Viva Engage posts, Intranet content, talking points, FAQs, Leadership messages, Presentation content, Translate complex business, project or change information into clear employee-facing communications. Ensure content is practical, accurate, audience-focused, aligned to the appropriate tone. Provide strong hands-on writing, editing support to reduce reliance on agency support for day-to-day communications.
• Channel Coordination & Execution - Support planning, sequencing and execution across communications channels. Coordinate content for: Weekly newsletter, Intranet/SharePoint pages, Viva Engage, Digital screens, Leader cascade materials, other employee communication channels as needed, maintain visibility of upcoming communications activity, support an integrated channel calendar. Help manage timing, approvals, distribution to reduce overlap, duplication, employee fatigue. Support light publishing and content coordination where required.
• Transformation & Change Communications Support - Support communications activity related to transformation priorities. Help adapt global or project-level materials for internal audiences. Support development of: Leader-facing materials, FAQs, Cascade content, Employee updates, post-announcement engagement materials. Help ensure local activation is clear, timely, aligned to broader messaging. Support communications planning for milestones. Identify communication gaps, risks or areas where employees and leaders may need additional clarity.
• Business & Functional Storytelling - Support internal storytelling that connects employees to business priorities. Draft, coordinate content across areas such as: Commercial activity, Field sales, Brand initiatives, Manufacturing, Consumer-focused work, Leadership priorities. Partner with internal stakeholders to gather inputs, shape narratives, prepare content for internal channels. Help bring strong visibility to work happening across teams, functions, sites.
• Stakeholder Coordination - Work with P&C Business Partners, functional leads, project teams, Global Communications, Transformation Communications, agency partners to gather inputs, coordinate content. Help prepare materials for review, approval. Keep stakeholders aligned on timelines, deliverables, required inputs. Escalate risks, gaps or competing priorities. Support coordinated, consistent employee communications experience across the Americas.
• Agency & Resource Coordination - Support more deliberate use of agency partnership by helping keep day-to-day communications execution in-house where appropriate. Coordinate with agency partners when creative, design, video or production support is required. Help ensure agency work is focused on areas where external support adds the most value. Support tracking of communications outputs and agency-related activity where needed.

Qualifications

• Strong internal communications writing and editing skills.
• Sound content judgment and ability to tailor messaging for different audiences.
• Ability to simplify complex information without losing accuracy.
• Strong coordination and stakeholder management skills.
• Ability to manage multiple priorities and deliver at pace.
• Experience supporting transformation, change or business-sensitive communications.
• Understanding of internal communications channels and content planning.
• Strong attention to detail.
• Practical, organized and able to operate with limited supervision.
• Comfortable working across functions, levels and geographies.

Role Parameters

• Fixed-term contractor role for up to one year.
• Partners with P&C, functional stakeholders, Global Communications, Transformation Communications and agency partners as needed.
• Supports content development, coordination and execution.

What We Offer

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
• Dollar for dollar 401k match up to 6% and 5% annual company contribution
• 15 Company-paid holidays
• Generous paid time off
• Employee recognition and discount programs
• Education assistance
• Employee referral bonus program
• Hybrid workplace - remote / in office
• Summer hours
• Casual dress policy Monday through Friday

Annual Base Salary Range: $59847.00 - $79795.00

Final compensation will be determined based on experience, qualifications, and internal equity. This role may also be eligible for annual bonus or incentive compensation.

Applicant Information

This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.

Everyone Belongs

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [e-mail].