IT Tower Lead | SAP S/4HANA Transformation

ITG Brands; Greensboro (NC); Hybrid; USD 186,000 - 248,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401k match

Paid holidays

Generous paid time off

Education assistance

Hybrid work environment

Casual dress policy

Job summary

ITG Brands is seeking a Senior IT Program Manager to oversee the deployment of ISC and Unify programs, coordinating cross-functional teams and external vendors to ensure on-time, on-budget delivery while maintaining quality. You will lead spoke/data remediation, drive collaboration with IT and business stakeholders, and manage risks to meet program objectives.

The role emphasizes governance, delivery plans, and readiness across global resources, with a strong focus on quality, efficiency, and

Qualifications

• Degree in Information Technology, Engineering, Business, Economics, or equivalent.
• 10+ years managing complex IT programs (cross-functional and across geographies).
• Experience with IT delivery methods (Agile or traditional project control).
• Strong leadership and global stakeholder engagement.

Responsibilities

• Oversee program delivery for ISC and Unify projects, ensuring alignment with objectives, budgets and timelines.
• Coordinate local/global teams and external vendors to deliver technical solutions and data quality improvements.
• Identify, monitor and mitigate risks and issues; develop contingency plans.

Skills

Program management

Cross-functional leadership

Agile delivery

Vendor management

Stakeholder engagement

IT governance

Global collaboration

Education

Degree in Information Technology, Engineering, Business, Economics, or equivalent

Job description

Who We Are

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

Who We Are

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

What You Will Do

• JOB SUMMARY

Responsible for IT technical oversight and successful project execution for the deployment of the ISC and Unify programs to include ensuring technical deliverables meet program objectives, budgets, and timelines while maintaining high standards of quality.

The role focuses on spoke remediation, data remediation, and local coordination to enable seamless integration and adoption of program deliverables as well as collaborates with cross-functional teams, external vendors, and business stakeholders to ensure objectives are met within scope, budget, and timelines.

(This list is not exhaustive and may be supplemented as necessary by the Company)

• Program Delivery:
  • Oversee spoke and data remediation activities, ensuring alignment with ISC and Unify program goals.
  • Deploy technical and business solutions, including system integrations, process alignments, and data quality improvements.
  • Develop detailed delivery plans, monitor progress, and ensure adherence to timelines, budgets, and quality standards.
• Coordination and Collaboration:
  • Work closely with central program teams, IT specialists, and external vendors to align technical delivery with business needs.
  • Coordinate local and global resources to support program deployment activities.
  • Facilitate collaboration between IT and business teams to address gaps in processes, technology, and data quality.
• Risk and Issue Management:
  • Identify, monitor, and mitigate risks and issues related to spoke and data remediation.
  • Develop contingency plans to address delivery challenges and minimize disruptions.
• Reporting and Governance:
  • Maintain accurate project documentation, including progress reports, risk logs, and decision records.
  • Provide regular updates to PMOs and leadership, highlighting milestones, risks, and dependencies.
  • Ensure compliance with program governance frameworks and standards.
  • Performs other job-related duties as assigned

Qualifications

• REQUIRED MINIMUM QUALIFICATIONS:
  • Degree in Information Technology, Engineering, Business, Economics, or equivalent.
  • Proven track record in managing complex, cross-functional, and cross-geography IT programs (10+ years).
  • Demonstrated ability to drive business change and challenge norms based on evidence.
  • Experience with IT delivery methods (e.g., Agile, traditional project control).
  • Strong interpersonal and leadership skills for engaging with global stakeholders.
  • Proficiency in managing global teams, including third-party resources.
  • Must be 21 years of age or older.
  • Knowledge of:
    • IT program delivery methods, including planning and execution strategies.
    • Global collaboration and vendor management best practices.
  • Skilled in:
    • Building relationships across IT and business stakeholders.
    • Problem-solving and identifying solutions to address gaps in technology, processes, and data.
    • Ability to:
      • Lead global initiatives with a focus on quality and efficiency.
      • Communicate effectively across diverse teams and audiences.
  • PREFERRED QUALIFICATIONS:
    • Extensive knowledge of the consumer products industry (tobacco industry knowledge)

Work Environment and Physical Demand

• Requires light physical effort. Occasionally lifts or moves light objects (under 10 lbs).
• Walks, sits, or stands for prolonged periods.
• Requires prolonged machine operation including computer and keyboard equipment.

This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

What We Offer

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
• Dollar for dollar 401k match up to 6% and 5% annual company contribution
• 15 Company-paid holidays
• Generous paid time off
• Employee recognition and discount programs
• Education assistance
• Employee referral bonus program
• Hybrid workplace - remote / in office
• Summer hours
• Casual dress policy Monday through Friday

Annual Base Salary Range: $186253.00 - $248337.00

Final compensation will be determined based on experience, qualifications, and internal equity. This role may also be eligible for annual bonus or incentive compensation.

Applicant Information

This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [e-mail].