Internal Communication Specialist

Loma Linda University Health; Loma Linda (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

Loma Linda University Health is seeking an Internal Communications Specialist to support internal communications for healthcare and university programs. You will work with the Internal Communications Manager to ensure consistent messaging and branding across channels, script content for newsletters and intranet, and monitor digital channels.

The role requires a Bachelor's degree in marketing, internal communications, public relations or related field, and at least two years of experience in

Qualifications

• Bachelor's degree in marketing, internal communication, public relations or related field required.
• Minimum two years of experience in marketing, internal communication or public relations required.
• Experience in healthcare or higher education marketing or internal communications preferred.

Responsibilities

• Provide internal communication support for healthcare and university client programs.
• Strategize proper communication channels for client messages.
• Collaborate with Internal Communications Manager to ensure consistent messaging and branding across channels.
• Assist in scripting communications for newsletters, emails, intranet, and other channels.
• Monitor content on digital channels including screensavers, digital signage, intranet, etc.
• Partner with Marketing Account Executives on internal events and with Digital Experience team to improve employee experience on the intranet.

Skills

English communication

Attention to detail

Multitasking

Project coordination

Education

Bachelor's degree in Marketing / Internal Communication / Public Relations

Tools

Word

Excel

Outlook

PowerPoint

Job description

Shared Services: Internal Communications- (Full-Time, Day Shift) -

Job Summary: The Internal Communication Specialist provides internal communication support for healthcare and university client programs and is responsible for strategizing the proper communication channels for the client's message. Works closely with the Internal Communications Manager to ensure messaging and branding is consistent across all internal channels. Assists the manager with monitoring content on the digital channels including screensavers, digital signage, intranet, etc. Helps script communications for employee newsletters, emails, intranet, and more. Partners with Marketing Account Executives on internal events, the Digital Experience team to improve employee experience on the intranet, and the Design team on digital designs for internal communication channels. Performs other duties as needed.

Education and Experience

Bachelor's Degree in marketing, internal communication, public relations or related field required. Minimum two years of experience in marketing, internal communication or public relations required. Minimum two years of experience in healthcare or higher education marketing, internal communication or public relations preferred. Experience may be considered in lieu of degree.

Knowledge and Skills

Broad knowledge of quality, patient safety, performance improvement, regulatory requirements, medical staff structure, peer review and legal aspects of care. Knowledge of quality, performance improvement and patient safety programs that are data-driven and utilize tools such as the rapid cycle testing, Lean, and Six Sigma. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications

None.