Internal Audit Analyst

ThreatLocker; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

ThreatLocker, headquartered in Orlando, FL, seeks an Internal Audit Analyst to ensure accuracy and compliance of sales, finance, and CRM data. You will audit proposals, CRM records, and financial adjustments, helping establish a new internal audit function.

Working with Sales, Finance, and Operations, you will develop SOPs, analyze data for trends, and recommend process improvements. Requires 3–5 years in auditing or related fields and experience with Salesforce, HubSpot, or Microsoft Dynamics,

Qualifications

• 3–5 years of experience in internal auditing, finance, sales operations, CRM administration, compliance, or a related analytical role.
• Experience with CRM platforms such as Salesforce, HubSpot, MS Dynamics, or similar systems.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Experience reviewing sales proposals, financial records, customer data, or operational processes.
• Ability to identify trends, investigate discrepancies, and recommend process improvements.
• Excellent written and verbal communication skills.
• Advanced proficiency in Microsoft Excel and Microsoft Office.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong interpersonal skills with the ability to collaborate across Sales, Finance, and Operations.

Responsibilities

• Audit sales proposals for accuracy, completeness, pricing, approvals, and compliance with company standards.
• Review customer communications within the CRM to ensure they are professional, accurate, and properly documented.
• Audit CRM records to verify customer interactions, activities, and opportunities are recorded accurately and consistently.
• Review Credit Notes, Debit Notes, and other financial adjustments for accuracy, supporting documentation, and compliance with internal policies.
• Analyze sales, finance, and CRM data to identify discrepancies, trends, and opportunities for improvement.
• Prepare audit reports summarizing findings, risks, recommendations, and corrective actions.
• Partner with Sales, Finance, and Operations to improve workflows, data integrity, and operational processes.
• Develop, maintain, and enhance SOPs and best practice documentation.
• Monitor compliance with established policies and recommend process improvements to reduce recurring audit findings.
• Support internal quality assurance, compliance, and continuous improvement initiatives.

Skills

CRM auditing

Data analysis

Attention to detail

Excel proficiency

Written communication

Verbal communication

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

Position Summary

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise‑level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.

The Internal Audit Analyst is responsible for ensuring the accuracy, integrity, and compliance of sales, finance, and CRM data across the organization. This role conducts detailed audits of sales proposals, customer communications, CRM activity, and financial transactions to verify adherence to company standards, identify risks, and drive continuous process improvement.

This is an exciting opportunity to help establish and shape a newly formed Internal Audit function focused on Sales, Finance, and CRM operations. The successful candidate will play a key role in developing audit processes, improving operational controls, and implementing best practices that support the organization’s continued growth.

Working closely with Sales, Finance, and Operations, the Internal Audit Analyst will identify trends, recommend corrective actions, and develop best practices that strengthen data quality, operational efficiency, and internal controls.

Job Scope

• Audit sales proposals for accuracy, completeness, pricing, approvals, and compliance with company standards.
• Review customer communications within the CRM to ensure they are professional, accurate, and properly documented.
• Audit CRM records to verify customer interactions, activities, and opportunities are recorded accurately and consistently.
• Review Credit Notes, Debit Notes, and other financial adjustments for accuracy, supporting documentation, and compliance with internal policies.
• Analyze sales, finance, and CRM data to identify discrepancies, trends, and opportunities for improvement.
• Prepare audit reports summarizing findings, risks, recommendations, and corrective actions.
• Partner with Sales, Finance, and Operations to improve workflows, data integrity, and operational processes.
• Develop, maintain, and enhance standard operating procedures (SOPs) and best practice documentation.
• Monitor compliance with established policies and recommend process improvements to reduce recurring audit findings.
• Support internal quality assurance, compliance, and continuous improvement initiatives.

Qualifications

• 3–5 years of experience in internal auditing, finance, sales operations, CRM administration, compliance, quality assurance, or a related analytical role.
• Experience working with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems.
• Strong analytical and problem‑solving skills with exceptional attention to detail.
• Experience reviewing sales proposals, financial records, customer data, or operational processes.
• Ability to identify trends, investigate discrepancies, and recommend process improvements.
• Excellent written and verbal communication skills.
• Advanced proficiency in Microsoft Excel and Microsoft Office.
• Ability to manage multiple priorities and meet deadlines in a fast‑paced environment.
• Strong interpersonal skills with the ability to collaborate across Sales, Finance, and Operations.

Preferred Qualifications

• Experience conducting internal audits or operational audits.
• Experience with CRM governance, data quality, or sales operations.
• Knowledge of financial controls and business process documentation.
• Experience creating standard operating procedures (SOPs) and process documentation.
• Experience with reporting and business intelligence tools is a plus.

Success Measures

• Increased accuracy and compliance of sales proposals and financial records.
• Improved quality and consistency of CRM data.
• Timely completion of audit schedules and reporting.
• Reduction in recurring audit findings through process improvements.
• Well‑maintained documentation and standardized business processes.
• Strong partnerships with Sales, Finance, and Operations that improve overall data integrity and operational excellence.

Working Conditions

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• The job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, you would occasionally need to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perception, and the ability to adjust focus.

As set forth in ThreatLocker’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

We are a federally‑contracted company subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA). Classification of protected veteran categories is as follows:

• A disabled veteran is a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.
• A recently separated veteran means any veteran during the three‑year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

We do not discriminate on the basis of disability. The following conditions may be considered disabilities under the law:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury