Internal Audit Analyst

Jobtailor; Okemos (MI, MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor is seeking an Audit and Quality Control Specialist to evaluate processes, transactions, records, metrics, systems, and technology in order to identify risk, ensure compliance, and improve operational effectiveness through data reviews, sampling, and documentation.

You will participate in external audits, track requests and responses, investigate issues, report results, and support remediation efforts.

Qualifications

• Associate’s degree or higher and two years of experience in customer service, dental claims processing, or quality control.
• Experience with audit software, sampling, investigation, or auditing techniques is preferred.
• Proficiency with word processing and spreadsheet applications.

Responsibilities

• Evaluate processes, transactions, records, metrics, systems, and technology to identify and minimize risk, ensure compliance, and improve operational and control effectiveness.
• Determine or validate accuracy, consistency, and compliance of component and end-to-end transaction processing using production or test environment simulations, sampling, automated data reviews and analysis, and other methods.
• Participate in external audits or assessments, including tracking and monitoring requests and gathering responses.
• Investigate and quantify impact and risk associated with problems, exceptions, inconsistencies, and improvement opportunities identified in internal audit.
• Document and report results of internal and external quality reports, assessments, audits, and remediation verification.
• Document and report problems, exceptions, or improvement opportunities to other departments.
• Maintain documents and records according to corporate record retention policies, audit best practices, and departmental standards.
• Participate in evaluating and improving audit criteria and procedures, documentation, manuals, and records.
• Assist in tracking and reporting departmental dashboard elements.
• Perform other related assigned duties as necessary.

Skills

Verbal & written communication

Analytical skills

Organization skills

Independent judgment

Problem solving

Team collaboration

Education

Associate’s degree

Tools

Audit software

Word processing

Spreadsheet applications

Job description

Evaluate processes, transactions, records, metrics, systems, and technology to identify and minimize risk, ensure compliance, and improve operational and control effectiveness
Determine or validate accuracy, consistency, and compliance of component and end-to-end transaction processing using production or test environment simulations, sampling, automated data reviews and analysis, and other methods
Participate in external audits or assessments, including tracking and monitoring requests and gathering responses
Investigate and quantify impact and risk associated with problems, exceptions, inconsistencies, and improvement opportunities identified in internal audit
Document and report results of internal and external quality reports, assessments, audits, and remediation verification
Document and report problems, exceptions, or improvement opportunities to other departments
Maintain documents and records according to corporate record retention policies, audit best practices, and departmental standards
Participate in evaluating and improving audit criteria and procedures, documentation, manuals, and records
Assist in tracking and reporting departmental dashboard elements
Perform other related assigned duties as necessary

Requirements

• Associate’s degree, technical, vocational, or business school and two years of experience in customer service, dental claims processing, or quality control
• Will accept any suitable combination of education, training, or experience
• Previous experience using audit software and sampling, investigation, or auditing techniques preferred
• Knowledge of word processing and spreadsheet applications
• Strong verbal and written communication skills
• Strong analytical skills
• Strong organization skills
• Ability to work independently and as part of a team
• Ability to resolve problems using independent judgment

Core Competencies

Demonstrates expertise in evaluating processes and transactions to ensure compliance and improve operational effectiveness, with strong analytical and organizational skills to support audit and quality control functions.

Highest-signal resume keywords

• Audit Software Proficiency
• Quality Control Experience
• Analytical Skills
• Verbal And Written Communication
• Organizational Skills

Hard Skills

• Transaction Processing
• Data Analysis
• Risk Assessment
• Compliance Evaluation
• Audit Documentation

Soft Skills

• Problem Solving
• Team Collaboration
• Independent Judgment

Industry Keywords

• Customer Service
• Dental Claims Processing
• Quality Control
• Internal Audit
• External Audit

Tools & Technologies

• Word Processing Applications
• Spreadsheet Applications