Internal Advisor: Service Orders and Customer Experience

Penske Automotive; San Jose (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Healthcare options

401k with company match

Career growth opportunities

Job summary

Audi San Jose, part of Penske Automotive Group, seeks an Internal Advisor to manage repair orders and ensure a smooth ownership experience for customers. The role emphasizes exceptional service, teamwork, and efficient problem-solving in a busy dealership environment.

We offer competitive hourly pay and benefits, with opportunities for professional growth within a Fortune 500 company renowned for customer satisfaction and a strong commitment to integrity and teamwork.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Internal Advisor manages repair orders on dealership inventory requiring service repair or external conditioning.

Skills

Customer service

Communication

Team player

Reliability

Job description

Audi San Jose, part of Penske Automotive Group, seeks an Internal Advisor to manage repair orders and ensure a smooth ownership experience for customers. The role emphasizes exceptional service, teamwork, and efficient problem-solving in a busy dealership environment.

We offer competitive hourly pay and benefits, with opportunities for professional growth within a Fortune 500 company renowned for customer satisfaction and a strong commitment to integrity and teamwork.