Internal Account Manager

Clinical Pathology Laboratories; Tyler (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical, dental, and vision insurance

401(k) with company match

Free lab services for you and eligible

Dependents eligible for lab services

Job summary

Clinical Pathology Laboratories in Tyler, TX seeks a leadership-focused professional to oversee laboratory operations on 1st shift. The role emphasizes teamwork, customer service, and driving performance within a full-time, benefit-eligible setting.

You will mentor staff, monitor KPIs, and collaborate with regional management to meet strategic goals while ensuring safety and quality standards are upheld. This position is based in Tyler, Texas with standard 1st shift hours.

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license with clean driving record for past 3 years.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment with limited supervision.
• Previous supervisory experience.

Responsibilities

• Lead laboratory operations with a focus on identifying opportunities and implementing action plans.
• Support the Regional Manager with goals and developing your team.
• Interact with clients, patients, employees, and business units with a customer-focused approach.
• Review business indicators, optimize processes, and maximize profitability.
• Champion safety, compliance, and quality control.

Skills

Leadership

Communication

Problem-solving

Education

High School Diploma or equivalent

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

You are made of leadership material. You have proven people skills, an eye for the big picture, and the drive to succeed. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Location: Tyler, Texas

Hours: 1st Shift

Full-time: Benefit Eligible

In this role, you will:

• Lead laboratory operations with a focus on identifying areas of opportunity and implementing action plans.
• Support the Regional Manager with organizational goals and objectives, including developing and inspiring your team of employees.
• Interact with a variety of clients, patients, employees, and business units, with a commitment to customer-focused service.
• Review business indicators, optimize processes, and maximize profitability.
• Champion safety, compliance, and quality control.

All you need is:

• High School Diploma or equivalent.
• A valid driver's license and an excellent driving record for the past three years.
• Exceptional communication and problem-solving skills.
• Ability to work in a fast-paced environment, under time constraints, without close supervision.
• Previous supervisory experience.
• Bilingual strongly preferred.

Bonus points if you've got:

• Bachelor's Degree in Medical Technology or Business Administration.
• Previous experience in a clinical laboratory or other service organization.
• Bilingual - Spanish fluency preferred.

We'll give you:

• Appreciation for your work
• A feeling of satisfaction that you've helped people
• Opportunity to grow within the organization
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging - we are a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

40

Work Shift:

Job Category: Sales

Company: Clinical Pathology Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.