Internal Account Manager

Sonic Healthcare USA Inc.; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Appreciation for work

Career growth

Free lab services

Paid time off

Paid holidays

Medical, dental, vision

401(k) with match

Inclusive community

Job summary

Sonic Healthcare USA in Dallas, TX is seeking a Lab Operations Lead to guide laboratory operations, identify opportunities, and implement action plans. You will support the Regional Manager, develop and inspire your team, and engage with clients, patients, and business units to ensure outstanding service.

Requirements include a High School Diploma or equivalent, a valid driver's license with a clean record, and strong communication and problem-solving skills.

Qualifications

• High School Diploma or equivalent.
• A valid driver's license and a clean driving record for three years.
• Exceptional communication and problem-solving skills.
• Ability to work in a fast-paced environment with minimal supervision.
• Previous supervisory experience.
• Bilingual strongly preferred (Spanish beneficial).
• Bachelor's Degree in Medical Technology or Business Administration preferred.
• Experience in a clinical laboratory or service organization is a plus.

Responsibilities

• Lead laboratory operations with a focus on identifying opportunities and implementing action plans.
• Support the Regional Manager with organizational goals and developing your team.
• Interact with clients, patients, employees, and business units to ensure customer-focused service.
• Review business indicators, optimize processes, and maximize profitability.
• Champion safety, compliance, and quality control.

Skills

Leadership

People skills

Communication

Problem-solving

Team motivation

Education

High School Diploma or equivalent

Bachelor's Degree in Medical Technology or Business Administration

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! You are made of leadership material. You have proven people skills, an eye for the big picture, and the drive to succeed. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

Location: Dallas, Texas

Hours: 1st Shift

Full-time: Benefit Eligible

In this role, you will: Lead laboratory operations with a focus on identifying areas of opportunity and implementing action plans. Support the Regional Manager with organizational goals and objectives, including developing and inspiring your team of employees. Interact with a variety of clients, patients, employees, and business units, with a commitment to customer-focused service. Review business indicators, optimize processes, and maximize profitability. Champion safety, compliance, and quality control.

All you need is: High School Diploma or equivalent. A valid driver’s license and an excellent driving record for the past three years. Exceptional communication and problem‑solving skills. Ability to work in a fast‑paced environment, under time constraints, without close supervision. Previous supervisory experience. Bilingual strongly preferred.

Bonus points if you’ve got: Bachelor's Degree in Medical Technology or Business Administration. Previous experience in a clinical laboratory or other service organization. Bilingual - Spanish fluency preferred.

We’ll give you:

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow within the organization
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging – we are a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours: 40 Work Shift: Job Category: Sales Company: Clinical Pathology Laboratories, Inc. Sonic Healthcare USA

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

About Sonic Healthcare USA

Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostic companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 100 million patients each year. Sonic Healthcare USA is a leading provider of state‑the‑art laboratory services and pathology practices throughout the USA with eight operating divisions and nearly eight thousand US‑based employees, 330 Pathologists and serving over 30 million patients per year. Sonic Healthcare USA operates under a federated business model that emphasizes medical leadership and community‑based testing services to provide outstanding quality and service to the doctors and patients that they serve.

For more information, visit the Sonic Healthcare website at www.sonichealthcareusa.com.