Intern - Telecom Technician - West Broad St. Richmond, VA

Dominion Energy, Inc.; Richmond (VA); On-site; USD 29,000 - 37,000; Full time

Job summary

Dominion Energy, Inc. is seeking an internship candidate with a basic understanding of electronic equipment operation and the technical ability to troubleshoot as directed.

The role involves researching and resolving complex issues reported via tickets, emails, and the network operations center under general supervision.

Qualifications

• Pursuing a 4-year Bachelor's degree in Information Systems, Cyber Security, Computer Science, Computer Engineering, or related field.
• Minimum GPA of 2.5.
• Graduating Spring 2028 or later.
• Willing to work part-time during school semesters and full-time during mid May–early August.

Responsibilities

• Provide hands-on troubleshooting of electronic equipment and related IT systems.
• Research, resolve, and respond to complex issues from tickets, emails, and the NOC.
• Provide field support for telecommunication and network systems across Virginia and North Carolina.

Skills

Computer skills

Problem solving

Communication

Teamwork

Learning IT software

Lift 50 lbs

Education

Bachelor's degree (in progress) in IS / Cyber Security / CS / CE

GPA 2.5+

Graduating Spring 2028 or later

Part-time during school; full-time May–Aug

Tools

Windows

Office 365

Job description

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career.

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.

Job Summary

• This position requires basic understanding of electronic equipment operation and functionality as well as the technical ability to provide hands on troubleshooting of the equipment as instructed.
• Research, resolve, and respond to complex issues received through generated tickets, emails, and the network operations center under general supervision.
• The position provides field support for various telecommunication and network systems and the associated infrastructure for local offices and remote location throughout the Virginia and North Carolina area.

• Must have strong computer knowledge and skills with demonstrated ability to learn and utilize IT software programs
• Must have strong technical background and problem-solving skills; coursework or experience in electronics, electrical theory, engineering, information systems, telecommunication and network principles preferred
• Proficient knowledge of Windows, and Office 365
• Must be able to lift 50 lbs
• Must have good verbal and written communication skills; be able to work independently and as a team
• Must live within a 45 minute commuting distance of the assigned work location and have reliable transportation
• Must be able to start summer 2027

Education Requirements

• Must be currently pursuing a 4-year Bachelor's degree from an accredited college or university in Information Systems, Cyber Security, Computer Science, Computer Engineering, or a related technical field.
• Students must have a minimum GPA of 2.5.
• Students should be graduating in the Spring of 2028 or later.
• Be willing to work part time during school semesters and full time during approximately mid May - early August

Test Description

No Testing Required

Export Control

Hourly Rate:

$21.00 - $27.00

The hourly rate listed is the rate we anticipate paying for this position. If a range is listed, the actual hourly rate offered may vary based on factors such as the selected candidate's degree type, academic major, and/or school classification (e.g., sophomore, junior, senior).

At Dominion Energy, we offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which includes: health, dental, and vision benefits with coverage for families and domestic partners, vacation, retirement plans including 401k contributions and matches, paid holidays, tuition reimbursement, bonus eligibility, sick leave, and disability insurance.

Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.

You can experience the excitement of our company – it's the difference between taking a job and starting a career.

Top 3 Reasons to Work at Dominion Energy

Dominion Energy is committed to helping address climate change. We have cut emissions sharply as we aim for Net Zero carbon and methane emissions by 2050. Learn more at sustainability.dominionenergy.com.

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