Intern (Summer 2027) - Medicare Advantage Servicing

Blue Cross Blue Shield of Michigan; Detroit (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Blue Cross Blue Shield of Michigan in Detroit offers an internship designed to build hands-on experience in the health insurance industry. You will pull reports from internal tools, assist with weekly employee education and incentive programs, and support analysts to maintain momentum on priority work.

Interns will gain practical skills, network with leaders, and contribute to meaningful projects that could lead to future opportunities within BCBSM.

Qualifications

• Current undergraduate or graduate student with a 3.0 GPA or higher required.
• Interns must be enrolled in a college/university or a Master’s/PhD program for the duration of the internship.
• Effective verbal, written communication and interpersonal skills.
• Strong analytical skills with the ability to work independently and as a member of a team.
• Excellent organizational skills to deal with multiple projects and priorities.
• Responsible for maintaining confidential information to the highest degree.
• Proficient in Microsoft Office suites and applicable BCBSM systems.
• Ability to develop and maintain effective working relationships.

Responsibilities

• Assist in preparing information and research materials to identify business problems, offer recommendations and assist management with implementation of solutions.
• Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization.
• Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.
• Analyze business goals, objectives, and needs within the organization.
• Participate in networking events with BCBSM leaders and other interns.
• Engage in volunteer activities/community outreach to build knowledge of our communities and customers.
• Participate in department meetings and events.

Skills

Analytical skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Independent work

Teamwork

Confidentiality

Relationship building

Education

GPA 3.0+ required

Enrollment in college/university or Master’s/PhD program

Tools

Microsoft Office

BCBSM systems

Job description

As an Intern, you will help support the team by pulling reports from internal reporting tools to support leadership, assist with weekly employee education, employee incentive programs, and helping support other individuals on the team. This position will be located in Detroit but will require travel for in-person staff meetings.
Interns complete required deliverables in a timely manner. In addition, interns provide support to analysts, senior analysts, and project consultants that helps maintain team momentum and allows staff to stay focused on higher-priority work.
The Internship Program at BCBSM is designed to enhance the skills and abilities of young professionals as well as to identify and attract future talent for our organization. Interns will gain practical hands-on work experience as well as a solid understanding of the health insurance industry. Our program is an excellent way for interns to get a good start on their careers by working on meaningful projects, learning valuable skills, and networking with employees throughout our organization, which could potentially allow interns to build a future career at BCBSM.

• Assist in preparing information and research materials to identify business problems, offer recommendations and assist
  management with implementation of solutions.
• Support leaders on projects designed to enhance the overall efficiency and effectiveness of the organization.
• Develop and maintain a solid understanding of BCBSM business, products, programs, data, organizational structure, controls, research.
• Analyze business goals, objectives, and needs within the organization.
• Participate in networking events with BCBSM leaders and other interns.
• Engage in volunteer activities/community outreach to build knowledge of our communities and customers.
• Participate in department meetings and events.

QUALIFICATIONS

• Current undergraduate or graduate student with a 3.0 GPA or higher required.
• Interns must be enrolled in a college/university or a Master’s/PhD program for the duration of the internship.
• Effective verbal, written communication and interpersonal skills.
• Strong analytical skills with the ability to work independently and as a member of a team.
• Excellent organizational skills to deal with multiple projects and priorities.
• Responsible for maintaining confidential information to the highest degree.
• Proficient in Microsoft Office suites and applicable BCBSM systems.
• Ability to develop and maintain effective working relationships.