Intern - RS Field (NY Boroughs Based)

Hanover Insurance Group, Inc.; Worcester, Northern (MA, KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

The Hanover Insurance Group, Inc. offers a 10-week Summer Internship in Worcester, MA, designed for current students seeking hands-on risk solutions experience.

You will work with Risk Solutions Consultants and cross-functional teams on projects, tooling, and analyses to support safety and client service delivery. You will gain field experience, participate in workshops, and collaborate on a capstone project for senior management, with potential for full-time opportunities after graduation.

Qualifications

• Currently enrolled in a Bachelor's or advanced degree program.
• GPA of 3.0+ preferred.
• Must be able to commit to a full-time 10-week internship.
• US work authorization without sponsorship now or in the future.
• Strong interpersonal, verbal and written communication skills.

Responsibilities

• Researching and applying technical information to support current Risk Solutions service efforts.
• Attending co-surveys with experienced Risk Solutions staff to learn and develop technical and consulting skills.
• Completing Capstone project and presentation to senior management on a relevant Risk Solutions topic.
• Assisting with the research and development of draft Risk Solutions support resources.
• Assisting field consultants with pre-visit preparation work including account research.
• Developing account loss trend analyses.
• Following-up with customers to gain commitment to move forward with field consultant recommended services.
• Following-up on the status of open Recommendations by calling customers and entering notes.
• Assisting Technical Directors and AVPs with assigned projects.
• Create and present a final presentation to management and leadership at internship end.

Skills

Communication

Teamwork

Interpersonal skills

Education

Bachelor's degree in progress

Advanced degree program

Job description

Posted Tuesday, August 25, 2026 at 4:00 AM

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture .

SUMMER INTERNSHIP OVERVIEW:

The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job.
Through the 10-week summer program (June – mid August), You will:

• Take on meaningful projects and work alongside some of the very best talent in the industry
• Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)
• Participate in a cross-functional team building project focused on corporate philanthropy
• Attend weekly development workshops with your intern peers
• Join in engagement and social activities with other interns

We recruit highly skilled students for potential future full-time employment opportunities, upon graduation.

Location Note:

This internship will occur in Worcester, Massachusetts for the Summer of 2027 with the intention that this candidate be local to the NY Boroughs area for potential full time employment post-graduation. Generous housing & relocation stipends will be provided to aid in your travel and living in Worcester, MA for the summer program. If this candidate were to be hired for a full time role upon graduation, the candidate would be a field employee in the general NY Boroughs area (~1+/- hours give or take).

Our Core Commercial team is seeking exceptional college students for our Summer Internship Program, which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options.

This internship provides a dynamic opportunity to gain field experience in insurance risk solutions while contributing to strategic projects that enhance safety, risk evaluation, and client service delivery. As a Field Intern, you will collaborate with Risk Solutions Consultants and cross-functional teams to support initiatives that improve tools, processes, and insights used in risk analysis and mitigation.

IN THIS ROLE, YOU WILL:

• Researching and applying technical information to support current Risk Solutions service efforts.
• Attending co-surveys with experienced Risk Solutions staff to learn and develop technical and consulting skills.
• Completing Capstone project and presentation to senior management on a relevant Risk Solutions topic.(Possibly involving innovation and the use of technology to help improve Risk Solutions efficiencies.)
• Assisting with the research and development of draft Risk Solutions support resources.
• Assisting field consultants with pre-visit preparation work including account research.
• Developing account loss trend analyses.
• Following-up with customers to gain commitment to move forward with field consultant recommended services such as water/temperature sensors, IR thermography/vibration testing, drone survey, wearable technology sensors, slip meter testing and fleet telematics.
• Following-up on the status of open Recommendations by calling customers, answering questions, aiding as needed, and entering notesinto our loss control system.
• Assisting Technical Directors and AVPs with assigned projects.
• Create and present a final presentation to management and leadership members at the close of the internship program highlighting the work you accomplished throughout the summer

WHAT YOU NEED TO APPLY:

• Currently enrolled in a Bachelors or advanced degree program
• Preferred Degrees: Fire Safety, Occupational Health & Safety, Construction Safety Management, Environmental Health, Insurance, or related fields
• Cumulative GPA of 3.0 or higher preferred
• Ability to commit to a full time 10-week internship program
• Ability to work in the U.S. without requiring sponsorship now or in the future
• Strong interpersonal, verbal, and written communication skills

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [e-mail] and include the link of the job posting in which you are interested.

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Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.