Intern-Quality Assurance

Dunmore International Corp; Bristol Township (Bucks County); On-site; USD 21,000 - 29,000; Full time

Job summary

Dunmore International Corp. is seeking a QA intern to support the Quality Management System and continuous improvement initiatives within a manufacturing environment.

You will collaborate with Quality, Operations, Engineering, and Supply Chain to improve documentation, collect quality data, and advance process standardization. This role offers exposure to ISO 9001 and AS9100 practices and cross-functional teamwork.

Qualifications

• Strong analytical and problem-solving abilities with attention to detail.
• Proficient in Excel and data analysis for quality metrics.
• Familiarity with ISO 9001, AS9100, Lean/Six Sigma or related quality tools preferred.

Responsibilities

• Support Quality Management System standardization across locations by updating procedures and forms.
• Assist ISO 9001 and AS9100 readiness activities, including gap assessments and audits.
• Collect, organize, and analyze quality data to identify trends and improvement opportunities.
• Participate in root cause investigations and corrective action activities.
• Develop and maintain training and competency documentation; track skills.
• Help report Quality KPIs to improve visibility of department performance.
• Document manufacturing processes into clear, repeatable procedures and work instructions.
• Assist with continuous improvement projects focused on reducing defects and waste.

Skills

Analytical thinking

Detail-oriented

Communication skills

Excel proficiency

Data analysis

Education

Bachelor's degree in Quality/Industrial/Manufacturing Engineering or related

Tools

Power BI

Job description

Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. Dunmore has deep expertise in novel coatings, films and multi-layer laminates based on 14,000 unique chemistries and constructions, and significant experience in handling foils, plastics and fabrics. As a trusted Industry partner for over 50 years, Dunmore collaborates with customers in high growth markets to design, develop and manufacture a range of highly engineered value-added product solutions. Dunmore clients include several Fortune 500 companies across 25+ countries and is a Gold Level Supplier to one of the world’s largest aircraft manufacturers. Dunmore’s mission is to delight its customers through technical innovation, high levels of service and open collaboration to solve difficult application problems.

Summary

The Quality Assurance Intern will support Dunmore’s Quality Management System and continuous improvement initiatives through documentation, quality data analysis, internal audit support, corrective action activities, and process standardization.

This hands-on role provides exposure to ISO 9001 and AS9100 quality systems within a manufacturing environment. The intern will collaborate with Quality, Operations, Engineering, Supply Chain, and other cross-functional teams to improve process consistency, strengthen quality documentation, increase performance visibility, and support a proactive, risk-based approach to Quality.

Essential Duties and Responsibilities

• Support Quality Management System standardization across Dunmore locations by reviewing and updating procedures, forms, work instructions, and related quality documentation.
• Assist with ISO 9001 and AS9100 readiness activities, including gap assessments, internal audit preparation, audit participation, documentation review, and follow-up activities.
• Collect, organize, and analyze quality data related to customer complaints, nonconformances, scrap, recurring defects, and other quality performance indicators to identify trends and improvement opportunities.
• Participate in root cause investigations and corrective action activities, including data gathering, action tracking, documentation, and effectiveness verification.
• Support development and maintenance of training and competency documentation, including skills matrices, qualification records, and related controlled documentation.
• Assist with development and reporting of Quality KPIs to improve visibility of department and process performance.
• Work with Quality, Operations, Engineering, Supply Chain, and other cross-functional teams to document manufacturing processes and convert process knowledge into clear, repeatable procedures and work instructions.
• Participate in continuous improvement projects focused on reducing quality risk, waste, process variation, and recurring quality issues.
• Present project results, lessons learned, findings, and recommendations to Quality and Operations team members at the conclusion of the internship
• Other Duties as needed or required

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skill, and Abilities:

• Strong analytical, critical thinking, and problem-solving skills.
• Strong attention to detail with effective organizational skills.
• Effective written and verbal communication skills with the ability to work collaboratively across functions.
• Proficiency in Microsoft Excel with the ability to collect, organize, and analyze data.
• Interest in manufacturing, Quality Management Systems, and continuous improvement.
• Familiarity with ISO 9001, AS9100, Lean/Six Sigma, Power BI, or related quality and data analysis tools is preferred

Education and Experience

• Currently pursuing a Bachelor’s degree in Quality Engineering, Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, or a related engineering or technical discipline.
• Coursework, project experience, or demonstrated interest in Quality Management Systems, manufacturing, data analysis, or continuous improvement preferred.

Physical Demands - OFFICE / TRAVEL

• Standing/Sitting: 70% sitting, 30% standing or walking for inspections and audits
• Walking/Bending/Stooping: 30% for inspections and audits
• Lifting Requirements: Up to 25 pounds occasionally
• Travel by air, rail, auto (% of time): Minimal travel (less than 10%) between Dunmore facilities.
• Work in manufacturing area, QA lab and office areas
• Exposures - Odors, Fumes, Noise, Chemicals, Temperature, Vision strain, Moving parts.

Dunmore International Corp. is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Dunmore makes hiring decisions based solely on qualifications, merit, business needs at the time.

Salary Range

18.00

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