Intern - Personal Lines Data & Operations Analyst

Hanover Insurance Group, Inc.; Worcester (MA); Hybrid; USD 250,000 - 387,000; Full time

Job summary

The Hanover’s summer internship in Personal Lines Data & Operations Analytics is based in Worcester, MA. The 10-week program (June–mid August) offers hands-on analytics work, cross-functional collaboration, and mentorship to high-potential students.

You will collect, analyze, and report data, develop tools and processes, and present a final project to management. Requires 3.0+ GPA, enrollment in a bachelor’s or higher, proficiency in Excel and SQL, and US work authorization.

Qualifications

• GPA 3.0+ preferred.
• Currently enrolled in a bachelor’s or advanced degree program.
• Power BI and SQL Server Management Studio experience preferred.
• Commit to a full-time 10-week internship program.
• US work authorization without sponsorship now or in the future.
• Strong Excel and SQL skills required.
• Strong written and verbal communication skills.
• Demonstrates initiative and analytical thinking.

Responsibilities

• Support Personal Lines Analytics with data collection, analysis and reporting.
• Develop tools, processes, and reporting analytics to support business strategies.
• Communicate analyses clearly to internal partners and stakeholders.
• Present findings and recommendations to management and leadership at program end.

Skills

Strong interpersonal communication

Analytical skills

Critical thinking

Time management

Education

Undergraduate student

Tools

Power BI

SQL Server Management Studio

SQL coding

Microsoft Excel

Job description

Intern - Personal Lines Data & Operations Analyst

Worcester, MA, USA

Job Description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture .

SUMMER INTERNSHIP OVERVIEW:

The Hanover’s Internship Program provides college students with the opportunity to work on a variety of critical business assignments, test your skills, use your academic knowledge, and match your interests to a real job.
Through the 10-week summer program (June – mid August), You will:

• Take on meaningful projects and work alongside some of the very best talent in the industry
• Be supported and mentored by a community of exceptional talent (leaders, managers, subject matter experts and recent graduates)
• Participate in a cross-functional team building project focused on corporate philanthropy
• Attend weekly development workshops with your intern peers
• Join in engagement and social activities with other interns

We recruit highly skilled students for potential future full-time employment opportunities, upon graduation.

Our Personal Lines Operations team is seeking exceptional college students for our Summer Internship Program, which provides meaningful opportunities for personal and professional growth, as well as rewarding career path options.

IN THIS ROLE, YOU WILL:

• Support the Personal Lines Operations Analytics group
• Collect, analyze, and report data to meet customer needs
• Assists in developing tools, processes, and reporting analytics in support of business strategies
• Communicate with customers, external partners, and internal departments
• Provide accurate analytical support to business stakeholders, ensuring results are validated and accurate
• Summarize information and effectively communicate analyses in writing and verbally to internal partners
• Contribute to a real-world project that addresses business needs and delivers measurable value, while also supporting the team with ad hoc data requests, competing priorities, and deadline driven work in a fast-paced environment
• Assist in various projects, meet deadlines, and handle multiple priorities in a fast-paced, ever-changing, and evolving business environment
• Create and present a final presentation for management and leadership members at the close of the internship program highlighting the work you accomplished throughout the summer

WHAT YOU NEED TO APPLY:

• Cumulative GPA of 3.0 or higher preferred
• Currently enrolled in a bachelors degree or advanced degree program
• Experience with Microsoft Power BI and SQL Server Management Studio preferred
• Ability to commit to a full time 10-week internship program
• Ability to work in the U.S. without requiring sponsorship now or in the future
• Working knowledge Microsoft Excel and SQL coding language required
• Strong interpersonal, verbal, and written communication skills
• Demonstrates initiative, creativity, and analytical skills
• Thinks critically and anticipates, recognizes, identifies, and develops solutions
• Highly organized with the ability to manage multiple assignments and prioritize competing deadlines

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [e-mail] and include the link of the job posting in which you are interested.

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.