Intern, Operations

ArcBest; Medina (OH); On-site; USD 17,000 - 28,000; Part time

Job summary

ArcBest in Medina, OH is seeking an Intern, Operations to support project work across the campus. The role collaborates with multiple departments to help achieve project objectives and gain hands-on exposure to logistics operations.

This part-time position (less than 30 hours per week) offers experience in customer service, fulfillment, contractor relations and network management, with daily tasks in a high-tech call center.

Qualifications

• Pursuing a Bachelor's Degree, required.
• Supply Chain and Business majors, preferred.

Responsibilities

• Cross training across all operations departments including customer service, fulfillment, contractor relations, and network management.
• Collaborate with analysts and project teams for exposure to overall business.
• Attend and contribute to weekly and monthly department meetings.
• Learn daily transportation challenges via our 24/7 call center, including quoting, booking, dispatching, and monitoring premium freight.
• Communicate with customers, contract carriers, and ArcBest fleet by phone and email.
• Other duties and projects as assigned.

Skills

Active Learning

Flexibility

Initiative

Interpersonal Relationships

Managing Multiple Priorities

Problem Solving

Education

Pursuing Bachelor’s Degree

Supply Chain and Business majors, preferred

Tools

Microsoft Office

Job description

Job Description

The Intern, Operations will work on company projects within the Medina, OH Campus. The Intern, Operations is expected to work with various departments to assist in accomplishing project objectives.

Responsibilities

• Cross training in all operations departments including customer service, fulfillment, contractor relations, customer solutions, and network management.
• Partner with analysts and project team for exposure to overall business.
• Attend and contribute to weekly and monthly departmental meetings.
• Become familiar with day-to-day transportation challenges by working in our high-tech, 24/7 call center and quoting, booking, dispatching, and monitoring premium freight for our customers.
• Communicate with customers, contract carriers, and the ArcBest fleet via telephone and email.
• Other duties and projects, as assigned.

Requirements

Education:

• Pursuing Bachelor's Degree, required
• Supply Chain and Business majors, preferred

Experience:

• No prior experience necessary

Computer Skills:

• Experience with Microsoft Office suite including Outlook, Word, Excel, and PowerPoint, preferred

Competencies:

• Active Learning
• Flexibility and Adaptability
• Initiative
• Interpersonal Relationships
• Managing Multiple Priorities
• Problem Solving

Other Details

Work Hours:

• This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

Travel Requirements:

• Minimal (0%-25%)

Compensation:

• This is an hourly position paid biweekly.

About Us

ArcBest is a multibillion-dollar integrated logistics company that's helped businesses build better supply chains for over a century. With 14,000+ employees across 250 campuses and service centers, we connect owned assets, a broad brokerage network and innovative technology to deliver end-to-end supply chain solutions for customers around the world.

Our people make the difference. From customer service and operations to technology, sales and logistics professionals, every employee plays a role in supporting customers and solving complex logistics challenges. It's the kind of people-first culture that's earned recognition as a Best Company to Work For by U.S. News & World Report and one of America's Best Employers for Company Culture by Forbes.

At ArcBest, you're part of a team grounded in our core values: Creativity, Integrity, Collaboration, Growth, Excellence and Wellness. Whether you're starting your career or bringing years of experience, you'll find opportunities to learn, grow and make an impact.