Intern - IT Product Manager

Labcorp; Durham (NC); On-site; USD 27,552,000 - 34,440,000; Full time

Benefits offered by this job

Paid internship

Relocation assistance

Job summary

Labcorp is seeking an IT Product Manager Intern to join the IT Payer Team in Durham, NC. The 12-week paid internship offers hands-on experience in analytics, dashboard creation, and cross-functional collaboration with engineering, design, and marketing teams.

Ideal candidates are pursuing a Bachelor’s or Master’s degree in related fields and have exposure to Power BI, Jira, and Agile methodologies. Relocation assistance is available for qualified applicants.

Qualifications

• Current enrollment in a Bachelor’s or Master’s degree program in Business, Computer Science, Health Informatics or Data Analytics.
• 1+ year experience with dashboard and analytics concepts is preferred.
• Familiarity with Agile frameworks (Scrum) and tools like Jira and Confluence is a plus.

Responsibilities

• Develop analytics and dashboards to track KPIs, product usage, and operational metrics for the Payor platform.
• Audit, organize, and prioritize engineering backlog within Jira and translate feedback into user stories in Confluence.
• Support AI-driven features by mapping requirements and tracking performance.
• Assist with onboarding new Payor accounts and gather early user feedback.
• Collaborate with Marketing to create collateral and in-application help guides.

Skills

Analytics concepts

Dashboard design

Cross-functional teamwork

Communication

Education

Bachelor's or Master's student in Business, CS, Health Informatics or Data Analytics

Tools

Power BI

Jira

Confluence

Microsoft 365

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an IT Product Manager Intern to join our IT Payer Team located in Durham, NC!

Work Schedule: Monday - Friday, 40hrs per week

Job Responsibilities

• Analytics & Data Dashboards: Understand the concepts of analytics and visual representation with dashboards using Power BI to track key performance indicators (KPIs), product usage, and operational metrics for the Payor platform.
• Agile Backlog Consolidation: Audit, organize, and prioritize our engineering backlog within Jira. Translate stakeholder feedback into clear user stories and documentation in Confluence.
• AI Feature Support: Assist in mapping requirements, analyzing data inputs, and tracking the performance of our AI-driven features.
• Client Onboarding Engagement: Collaborate with implementation teams to support the onboarding process for new Payor accounts, gathering early user feedback to improve the product experience.
• Key Marketing Approaches: Work with Marketing and the key business resources to create dynamic and supportive collateral and in-application materials and help guides.
• Cross-Functional Teamwork: Talk with engineering, design, and marketing teams to keep projects moving forward on schedule.

Minimum Qualifications

• Current enrollment in a Bachelor’s or Master’s degree program in Business, Computer Science, Health Informatics or Data Analytics

Preferred Qualifications

• 1 or more years experience with dashboard and analytical concepts
• 1 or more experience of Power BI or similar data tools and the Microsoft 365 suite.
• 1 or more years experience with Agile Frameworks: Agile/Scrum methodologies and project tools like Jira and Confluence.

Additional Job Standards

• A strong interest in Healthcare IT, Payor workflows (claims, billing, utilization management), and modern AI tools.
• Excellent written and verbal communication skills, with the comfort level required to interact directly with business to business healthcare clients.
• Work with the Jira backlog, build data-driven Power BI dashboards, and support cutting-edge AI initiatives.
• Gain direct client‑facing experience by assisting with the onboarding of new B2B accounts.
• Engage in our marketing aspects for feature collateral.

Join Labcorp’s 2027 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We’re looking for motivated students to be part of a dynamic 12‑week paid internship where you’ll work on impactful projects and gain real‑world experience, all while supporting our mission to improve health and improve lives.

Internship 2027 Dates

May 24, 2027-August 13, 2027

About the Team

We are a high functioning team in IT responsible for the Labcorp Payer portfolio. Our team sits at the intersection of healthcare technology and artificial intelligence. We are looking for an analytical and proactive Product Management Intern to help scale and optimize our Payer product line. Our key responsibilities include understanding the value of our product offerings with our Health Plans, competitor analysis, marketing our offerings while ensuring we contribute to the company missions to Improve Health and Improve Lives.

About The Program

• Enterprise‑wide learning experiences that introduce you to key business functions across Labcorp
• Leadership exposure and visibility, including direct interaction with senior leaders
• An immersive, in‑person intern event designed to connect you with peers and deepen your understanding of our mission
• Senior leader speaker sessions offering insights into strategy, innovation, and career growth
• Continuous opportunities to connect and grow, from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey
• Connection to Labcorp’s inclusive culture through engagement with our employee resource groups (ERGs) and values‑driven community initiatives
• Dedicated mentoring connections to guide your growth, provide career advice, and support your internship journey

Internship Details

• Duration: 12 weeks, full-time
• Dates of Internship: May 24, 2027-August 13, 2027
• Compensation: Paid internship; relocation assistance available for qualified candidates
• Eligibility: Preferred candidates are rising juniors and seniors (Dec 2027 through June 2029 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply
• This position is not eligible for visa sponsorship now or in the future

#FutureofLabcorp

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, pleaseclick here.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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