Intern, Innovation - AI Engineering (Spring 2027)

Delta Air Lines; Atlanta (GA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Flight benefits

Delta HQ vicinity

Job summary

Delta Air Lines is seeking an Innovation & AI Engineering Intern to design and develop ML/AI products, going beyond a traditional engineering role. You will own projects from day one, engage with stakeholders, and collaborate with engineers, strategists and designers to transform customer experiences using AI.

You will work on state-of-the-art ML models, learn best practices in ML lifecycles, and present updates to leaders across multiple business units.

Qualifications

• Experience building ML models using Python, TensorFlow or PyTorch.
• Actively enrolled in an undergraduate program for the duration of the internship.
• Understanding of ML best practices: training/serving models, feature engineering, model selection.
• Knowledge of NLP, computer vision, personalization, anomaly detection in ML.
• Able to learn quickly, work outside comfort zone, and explain concepts to varied audiences.
• Privacy and data security awareness in handling personal data.
• Diversity of perspectives and collaborative mindset.
• Legal work eligibility in the United States.

Responsibilities

• Own ML/AI projects from day 1 and deliver end-to-end solutions.
• Engage with stakeholders to identify problem areas and translate into ML problems.
• Develop and modify state-of-the-art ML models for robust solutions.
• Collaborate with engineers, strategists and designers on customer experiences enabled by ML/AI.
• Present project updates to leaders across business units.
• Explore and brainstorm new applications of AI within Delta.

Skills

Python

TensorFlow

PyTorch

ML models

ML best practices

NLP

Computer Vision

Personalization

Anomaly Detection

Explain neural networks

Education

High school diploma

GED

Job description

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

At Delta Air Lines, we are continually looking to build a high performing, self-motivated team of technologists who embrace new technologies to enhance the customer and employee experience.

We are looking for an Innovation & AI Engineering Intern to design and develop machine learning and AI-based products that incorporate cutting-edge technology. Just a heads up, this isn’t a typical engineering role.

Responsibilities

As an Innovation & AI Engineering Intern at Delta, you will own projects from day 1. You will be responsible for:

• Engaging with business stakeholders and customers to identify problem areas
• Developing and modifying state-of-the-art ML models to build robust and holistic solutions
• Collaborating with other engineers, strategists, and designers to think of customer experiences that can be transformed by machine learning and AI
• Presenting project updates to leaders across multiple business units
• Leveraging advancements in technology and brainstorming ways to incorporate them into different areas of Delta

What You Need To Succeed (Minimum Qualifications)

• Experience developing machine learning models (e.g., neural networks, deep reinforcement learning, gradient boosted trees, etc.) using Python, TensorFlow, PyTorch, or other machine learning platforms
• Must be actively enrolled in an undergraduate accredited college, university, or institution during the duration of the program.
• Understanding of machine learning best practices such as training/serving models, feature engineering, and feature/model selection
• Knowledgeable about different machine learning domains like natural language processing, computer vision, personalization and recommendation, and anomaly detection
• Flexibility to learn and work on things outside of your comfort zone
• You’re self-driven, take pride in your work, and find satisfaction in building interesting things
• You can adapt and explain a neural network to your lead engineer and to a 5-year-old
• You embrace different perspectives and styles of thinking
• Demonstrates that privacy is a priority when handling personal data
• Embraces a diverse set of people, thinking and styles
• Consistently makes safety and security, of self and others, the priority
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

What Will Give You a Competitive Edge (Preferred Qualifications)

Benefits and Perks to Help You Keep Climbing

• Experience travel and culture through Delta’s unmatched flight benefits
• Incredibly passionate, empathetic, and truly talented team members across engineering, strategy, venture, and design functions
• Freedom of working on a small team while having the impact of a team that drives innovation forward at a huge company
• Excitement of working on customer-facing projects that can ship within weeks
• Offices located in Midtown in Atlanta, adjacent to Georgia Tech campus, and near Delta HQs