Intern - Human Resources (Summer 2027)

Highgate; Boston (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

Highgate Hotels in Boston invites motivated students to join our 2027 Human Resources Internship. Gain hands-on experience in a dynamic hospitality environment while learning from seasoned HR professionals.

This internship focuses on supporting HR operations, recruitment, onboarding, records management, and employee engagement, with exposure to talent acquisition, compliance, and performance management.

Qualifications

• Pursuing a degree in Human Resources, Hospitality, Business Administration or related field.
• Strong communication and interpersonal skills.
• Attention to detail and ability to handle confidential information.

Responsibilities

• Support HR team with day-to-day operations and admin tasks.
• Assist with recruitment, interview scheduling, candidate communication, and onboarding.
• Maintain accurate employee records and HR systems.
• Support employee engagement initiatives and events.
• Collaborate with hotel leadership and HR teams to address employee needs.
• Gain exposure to talent acquisition, employee relations, compliance and performance management.
• Demonstrate a warm, professional, service-focused attitude with guests and staff.
• Follow hotel policies, brand standards and confidentiality expectations.
• Learn and contribute in a fast-paced hospitality environment.

Skills

Communication skills

Interpersonal skills

Organizational skills

Confidentiality

Education

Pursuing degree in HR/Hospitality/Business

Tools

Microsoft Office

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Overview

Make Your Mark in Hospitality HR!

Our 2027 Human Resources Internship offers students the opportunity to gain hands-on experience in a dynamic hospitality environment while learning from experienced HR professionals.

This intersnship is designed for students who are eager to learn, grow, build meaningful connections, and gain real-world experience that will prepare them for a successful career in Human Resources and Hospitality.

Responsibilities

• Support the HR team with day-to-day Human Resources operations and administrative tasks.
• Assist with recruitment, interview scheduling, candidate communoication, and onboarding activities.
• Help maintain accurate employee records and HR systems.
• Support employee engagement initiatives, events, and recognition programs.
• Partner with hotel leadership and HR teams to support employee needs and initiatives.
• Gain exposure to key HR functions, including talent acquisition, employee relations, compliance, and performance management.
• Demonstrate a warm, professional, and service-focused attitude with guests, associates, and leadership.
• Follow all hotel policies, brand standards, safety procedures, confidentiality expectations, and grooming standards.
• Learn and contribute in a fast-paced hospitality environment while developing valuable professional skills.

Qualifications

• Currently pursuing a degree in Human Resources, Hospitality, Business Administration, or a related degree program preferred.
• Strong interest in hotel operations, hospitality leadership, guest service, and career growth within the hotel industry.
• Previous hotel, customer service, retail, or campus leadership experience is a plus.
• Excellent communication, interpersonal, and organizational skills.
• Professional demeanor with a positive and service-oriented attitude.
• Strong attention to detail and ability to handle confidential information with discretion.
• Ability to work in a fast-paced, guest-facing environment.
• Basic proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to stand, walk, and move throughout the property for extended periods of time.