Intern, Digital Strategy (Spring 2027)

Delta Air Lines; Atlanta (GA); On-site; USD 28,000 - 34,000; Part time

Job summary

Delta Air Lines’ Value Prop Team seeks an undergraduate intern to help evaluate and optimize our team dynamics. You will analyze well-being and performance, identify trends, and recommend improvements to align with strategic objectives, directly contributing to productivity and a culture of continuous improvement.

You will work with cross-functional stakeholders on several projects, measure performance, implement project management practices, and develop artifacts to support rollout of

Qualifications

• Undergraduate student pursuing a bachelor's degree in a related field.
• Available for the duration of the internship program.
• Enrolled in an accredited college or university while participating in the program.
• Professional presentation and effective communication with leadership.
• Team-oriented with a focus on continuous improvement.
• Strong organizational, project management, and verbal/written communication skills.
• Proficient in Microsoft Office Suite, including Excel and PowerPoint.
• Proficient in basic data analytics.
• Willingness to learn new skills.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and authorized to work in the United States.
• Ability to digest data and briefly explain insights to support decision making.
• Comfortable working in group and individual settings.
• Track record of leadership in student/community organizations.
• Ability to present background, analysis, results, and recommendations clearly.
• Interest in learning more about the airline industry and Delta.

Responsibilities

• Measure and analyze team performance and identify patterns for investigation.
• Implement project management skills and practices.
• Collaborate across business units with stakeholders.
• Provide feedback to improve team workflows and effectiveness.
• Participate in data collection affecting cross-functional departments.
• Identify and implement improvements to processes to increase efficiency and productivity.

Skills

MS Office

Excel

PowerPoint

Data analytics basics

Communication skills

Teamwork

Project management

Education

Bachelor's degree candidate in a relevant field

Job description

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

As part of the Value Prop Team, you will play a pivotal role in evaluating and optimizing our team dynamics to enhance overall performance. This comprehensive initiative focuses on analyzing team well-being and performance, identifying trends, and recommending improvements to ensure alignment with our strategic objectives. Your work will directly contribute to maximizing productivity and fostering a culture of continuous improvement.

Work with a team of professionals on multiple projects to:

• Measure and analyze team performance and identify patterns for further investigation
• Implement project management skills and practices
• Collaborate across business units with various stakeholders in a professional setting
• Provide feedback to improve team workflows, team effectiveness and evaluate their impact
• Participate in data collection efforts impacting cross-functional departments
• Identify and implement improvements to existing processes to increase efficiency and productivity

What You Need To Succeed (Minimum Qualifications)

• Undergraduate students pursuing a bachelor’s degree in business administration, Aviation Management, Operations Management, Analytics, Statistics, or a related field
• Must be available for the duration of the internship program
• Must be enrolled in an accredited college or university while participating in the program
• Ability to present oneself professionally and effectively communicate with various levels of leadership
• Team-oriented with a focus on continuous improvement methodologies
• Strong organizational, project management, and verbal/written communication skills
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint
• Proficiency in basic data analytics
• Willingness and ability to learn new skills
• Embraces diverse people, thinking, and styles
• Consistently prioritizes safety and security of self, others, and personal data
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and authorized to work in the United States

What Will Give You a Competitive Edge (Preferred Qualifications)

• Ability to digest data and briefly explain insights to support decision making
• Comfortable working in both group and individual settings
• Track record of seeking leadership roles in student and community organizations
• Ability to develop effective presentations to explain background, analysis, results, and recommendations efficiently
• Desire to learn leadership techniques and best practices in problem-solving and conflict resolution
• Interest in learning more about the airline industry and Delta as a company

Key Stakeholders And Cross-Functional Partners

• Enterprise Strategy
• Value Prop Leads
• HR
• Impacted groups based on identified solutions

Expected Deliverables

• Thoughtful solutions for high-impact challenges
• Established mechanisms for monitoring progress and value
• Development of artifacts to support effective rollout of identified solutions