Intern, Digital

austincc; United States; On-site; USD 26,000 - 37,000; Full time

Job summary

Austin Community College seeks an IT/Cybersecurity or Computer Science student for the Intern, Digital position. The role involves hands-on IT support for Housing Authority residents and improving digital literacy at ACC facilities and partner sites.

The internship is onsite with up to 19 hours per week and pays $23.00 per hour. This is an opportunity to gain practical experience while serving the community and learning through supervision.

Qualifications

• Must be an IT/Cybersecurity or CS/Software Development student registered for ITSC-2264.
• Available as an internship with hands-on IT support for housing residents.
• Ability to work in-person at multiple Housing Authority sites.
• Effective communication and teamwork in a diverse environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide in-person and phone IT support for residents.
• Assist with digital literacy outreach and on-site office hours.
• Connect residents to free and low-cost high-speed internet in collaboration with Google Fiber.
• Secure, refurbish, and reimage donated devices.
• Deploy refurbished devices to residents and maintain device inventory.
• Strengthen device and network security, and educate residents on basic cybersecurity practices.

Skills

Maintaining schedule

Independent work

Multicultural environment

Interpersonal skills

Organizational skills

Confidentiality

Education

IT/Cybersecurity or CS student

Tools

Office software

Job description

Job Posting Closing Times

Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. - AR 4.0300.01

About Austin Community College

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

We seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching
• Is attracted by the college's mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low‑income students, and students from underserved communities.
• Focused on student academic achievement and postgraduate outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Job Posting Title

Intern, Digital

Job Description Summary

This position is available only to ACC students enrolled in the ITSC 2264 practicum course. With supervision, will perform general administrative duties and/or research functions for the purpose of developing a working knowledge of a specific area of study.

Description of Duties and Tasks

• This paid internship provides hands‑on experience in the field of information technology while making a meaningful impact in the community. Interns support Housing Authority residents by increasing access to technology, improving digital literacy, and enhancing access to critical housing services.
• Connect residents to free and low‑cost high‑speed internet in collaboration with Google Fiber
• Secure, refurbish, and reimage donated electronic devices
• Deploy refurbished devices to residents and maintain device inventory
• Provide in‑person and phone‑based IT support, including assistance with RentCaf
• Support digital literacy outreach events and host on‑site office hours
• Strengthen device and network security, and educate residents on basic cybersecurity practices
• Assist with additional technology access initiatives as needed

Additional Job Specific Duties

None

Knowledge

Must be an IT/Cybersecurity or Computer Science/Software Development student registered for ITSC-2264.

Skills

• Maintaining an established work schedule.
• The ability to work independently within departmental policies and guidelines.
• Respecting a unique and multicultural environment.
• Establishing and maintaining effective working relationships.
• Effectively using interpersonal and communication skills, including tact and diplomacy.
• Effectively using organizational and planning skills with attention to detail and follow‑through.
• Maintaining confidentiality of work‑related information and materials.

Technology Skills

• Demonstrated proficiency with standard office software.

Required Work Experience

None

Preferred Work Experience

None

Required Education

Must be an IT/Cybersecurity or Computer Science/Software Development student registered for ITSC-2264.

Preferred Education

None

Special Requirements

Must be an IT/Cybersecurity or Computer Science/Software Development student registered for ITSC-2264.

Other Preferred Qualifications

None

Physical Requirements

• Work is routinely performed in an office environment.
• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling.
• Occasional lifting of objects up to 10 pounds.
• Work will be completed in person, primarily onsite at the Austin Housing Authority's 1124 S I-35 location, with occasional work at other Housing Authority sites.

Safety

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Pay Rate

$23.00/Hour

Up to 19 hours per week

Number of Openings

8

Job Posting Close Date

August 26, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Austin Community College produces