Intern: Communications (Spring 2027)

Volvo Group; Greensboro (NC); Hybrid; USD 23,000 - 63,000; Full time

Benefits offered by this job

Housing assistance

Career opportunities

Training and development

Job summary

Volvo Group in Greensboro, NC is seeking an Internal Communications Intern for Service Operations & Technology (SO&T) NA to support internal messaging, onboarding, and employee engagement programs. You will help with material preparation, publishing on SharePoint and screens, and assist with campaigns.

The role emphasizes collaboration, attention to detail, and the ability to produce basic video content and visuals.

Qualifications

• Currently enrolled in Communications or Marketing
• Must have completed 30 semester hours prior to start
• Spring interns may work up to 30 hours per week
• Proficiency with Microsoft Office products
• Based in Greensboro, NC

Responsibilities

• Draft, edit, and proofread internal messages, announcements, newsletters, and digital screen content
• Create visual or multimedia content for internal campaigns
• Upload and update content on internal platforms (SharePoint, digital TVs, email lists)
• Monitor boards and displays for timely, relevant content
• Assemble welcome packages and onboarding materials
• Support employee engagement programs and recognition initiatives
• Prepare materials and logistics for internal events and town halls
• Assist with engagement campaigns and collect feedback and metrics
• Maintain distribution lists and content calendars

Skills

Communication

Editing

Content creation

Multimedia content

Education

Communications degree

Marketing coursework

Tools

Microsoft Office

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Position Description

We are currently looking for a student to work at our Greensboro North America Office as an Internal Communications Intern for Service Operations & Technology (SO&T) The student should be prepared to gain experience and knowledge in various aspects of internal communication. The Internal Communications Intern will provide support to SO&T NA communication efforts. This role will assist with key administrative tasks including meeting material preparation, internal communication channel publishing, and employee engagement programs. While primarily supporting the Regional Distribution Centers, this position will also contribute to select initiatives across the SO&T NA network. Our goal is to contribute to the student development, as well as providing an opportunity for the student to work in a business environment within the Service Operations & Technology (SO&T) industry. This position will report to the Communications Director, SO&T NA.

Position Responsibilities

Content Support

• Assist in drafting, editing, and proofreading internal messages, announcements, newsletters, and digital screen (eBoard) content.
• Help create visual or multimedia content to support internal campaigns (e.g., photos, short videos, graphics).

Channel Management

• Upload and update content on internal platforms such as digital TVs, SharePoint, and email distribution lists.
• Monitor communication boards and displays around sites to ensure content is timely and relevant.

Onboarding & Welcome Kits

• Assemble and prepare welcome packages kits and messaging.
• Help coordinate onboarding-related materials and communication touchpoints.
• Support execution of employee recognition programs including continuous improvement awards in partnership with VPS.

Event & Meeting Support

• Assist in preparing materials and logistics for internal events such as town halls, site visits, team celebrations, and communication campaigns.
• Support visitor hosting by preparing signage, welcome materials, and coordination tasks.

Campaign Assistance

• Help deliver internal engagement campaigns around safety, values, diversity, health & wellness, or community events.
• Collect feedback or engagement metrics when applicable (e.g., surveys, QR code responses).

Administrative Tasks

• Maintain distribution lists.
• Support file organization, content calendars, and tracking logs for communication activities.

Critical Competencies

• Clear and Effective Communicator – Strong verbal and written communication skills with the ability to convey messages clearly and professionally.
• Detail-Oriented & Organized – Able to manage complex tasks and timelines with precision and consistency.
• Multitasking & Prioritization – Skilled in balancing multiple assignments while maintaining quality and meeting deadlines.
• Proactive & Self-Motivated – Takes initiative, seeks solutions, and works independently with minimal direction.
• Creative Visual Thinker – Familiar with visual communication tools and able to contribute to the design of engaging graphics and materials.
• Video & Media Savvy – Comfortable supporting or generating basic video content for internal campaigns and messages.
• Collaborative & Personable – Builds positive relationships and communicates effectively across all levels of the organization.
• Accountable & Reliable – Demonstrates ownership, dependability, and strong follow-through

Minimum Education And Program Requirements

• Applicants must be currently enrolled in academic courses and pursuing a degree in Communications or Marketing at an accredited school and must have completed 30 semester hours of undergraduate studies prior to the start of the internship.
• Must be in good academic standing with a cumulative grade point average of at least 2.75/4.0
• Spring interns may work up to 30 hours per week.
• Proficiency with Microsoft Office products.
• This intern will be based in Greensboro, NC.

Professional Objectives

• Weekly Writing Assignments: Brief written summaries of the learning experiences and project updates will be required.
• Project Presentations: Formal project presentations will be required to be presented to peers, management, and senior leaders within the organization.
• Performance Feedback: Throughout the entire experience, the manager will provide verbal and written feedback on work performance. At the end of the internship, each intern will be given a formal written evaluation based on their work performance.

Required Competencies

• Strong communication skills and able to work in a team environment
• Effective professional verbal, written and interpersonal communication skills
• Ability to think and work independently; follow task to completion without direct oversight.
• Peer Relationships
• Integrity and Trust
• Perseverance
• Proactive
• Standing Alone
• Action Oriented
• Customer Focused

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For all intern and co-op positions, the hourly range is set at $17.00 - $46.00. The hourly rate for these roles is determined by several factors including, but not limited to, geographic location, academic classification, and degree seeking area of study. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

We also offer the following benefits to interns and co-ops:

• Housing assistance, when applicable
• Countless career opportunities / internal mobility across our global organization
• Training and personal development

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Who We Are And What We Believe In

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Trucks Technology & Industrial Division hire team players who are ready to create real customer impact. Our decentralized teams work close to our customers, with speed and autonomy, to build what they truly need.

Join us to collaborate on innovative, sustainable technologies that redefine how we design, build, and deliver value. Bring your curiosity, your expertise, and your collaborative energy, and together, we’ll turn bold ideas into tangible solutions for our customers and contribute to a more sustainable tomorrow.