Intern, Business IT

Bitpanda; Barcelona (LA); Hybrid; USD 22,000 - 29,000; Part time

Benefits offered by this job

Stock option plan

Udemy courses

OpenUP mental wellbeing resources

Extended leave for personal needs

Job summary

Bitpanda is seeking a Business IT Intern to gain hands-on experience supporting the Business IT team. You’ll handle first-level support for workspaces and cloud apps and contribute to onboarding/offboarding and hardware delivery.

You’ll explore modern IT stacks (Confluence, Jira, JumpCloud, Slack, Google Workspace) while learning through real projects in a hybrid setup.

Qualifications

• Pursuing an IT-related degree or equivalent experience.
• Interest in cutting-edge technology and modern IT stacks.
• Reliable, proactive and self-driven with problem solving mindset.

Responsibilities

• Take part in managing key apps and workspaces used across Bitpanda.
• Help deliver small IT projects while maintaining high IT security standards.
• Own onboarding and offboarding end-user cycles and assist with end-user support.
• Assist with hardware lifecycle management and process improvements.

Skills

IT interest

Problem solving

Proactive learning

Education

Pursuing IT-related degree

Tools

Confluence

Jira

JumpCloud

Slack

Google Workspace

Job description

Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your Mission:

As a Business IT Intern, you will get the unique opportunity to gain hands‑on experience in supporting the Business IT team to deal with the most important internal IT tasks. You will be providing first‑level support for our top‑notch workspaces and advanced cloud‑based applications, play an important part in on‑boarding and off‑boarding processes throughout Bitpanda and take care of safe and timely hardware delivery to the end‑users. This internship is an ideal opportunity for everyone who wants to kick‑off their career in Business IT and is eager to learn one of the most advanced technology stacks in Europe!

What you’ll do:

• Take part in managing key apps and workspaces used across the entire Bitpanda.
• Use your knowledge, skills and insights to help deliver small IT projects and contribute to maintaining the highest IT security standards.
• Take ownership of onboarding and offboarding end‑user cycles and assist with overall end‑user support.
• Assist the Business IT team with management of the latest hardware and help to streamline processes across the entire hardware lifecycle.

Who you are:

• You are deeply interested in IT and eager to learn more about our cutting‑edge technology stack, such as Confluence, Jira, Jumpcloud, Slack, Google Workplace etc.
• You are excited to deepen your understanding of hardware lifecycle and extend your knowledge of the best practices in IT security.
• You are pursuing a degree in a field related to IT or have a history of personal projects/professional experience related to IT.
• You are a reliable and disciplined person who is not afraid to take the initiative into their own hands and has a proactive approach to problem solving.

What’s in it for you

• Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
• Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan.
• Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
• Time to recharge – On top of your standard annual leave, Prioritise your wellbeing with 3 additional days of paid time off to rest, reset, and recharge, available once you’ve been with us for 6 months.
• Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace.
• Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
• Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
• Fuel and focus on‑site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long.
• Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
• Show your Bitpanda pride – Access exclusive Bitpanda‑branded merchandise and gear to represent.
• Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to gatherings worldwide, fostering fun, connection, and celebration

.…and even more location‑specific benefits designed to make life at Bitpanda even more rewarding wherever you are.

Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in‑office (think: Workplaces team or IT).