Intern, Business Intelligence

ArcBest; Fort Smith (AR); On-site; USD 20,664 - 27,552; Part time

Job summary

An integrated logistics company is seeking a Business Intelligence Intern who will be responsible for creating analytical reports and dashboards that inform business strategies. This position is aimed at students pursuing a degree in Analytics or a related field and requires knowledge of Microsoft 365, SQL, and Power BI. The intern will analyze user requirements and document specifications to develop solutions that enhance data-driven decisions across the company. This is a temporary part-time position with an hourly compensation model.

Qualifications

• Currently pursuing a degree in Analytics or a related field.
• Prior experience or coursework in relevant areas is preferred.
• Working knowledge of Microsoft 365 applications, SQL, and Power BI is required.

Responsibilities

• Analyze user requirements and design specifications for BI solutions.
• Work with stakeholders to document user requirements for data and reports.
• Design, develop, and document enterprise business intelligence solutions.
• Test and improve performance on business intelligence artifacts.
• Collaborate with business analysts on analytics strategies.

Skills

Analytical skills

Data modeling

Requirements analysis

Data storytelling

Visualization

Attention to detail

Interpersonal skills

Education

Pursuing a degree in Analytics or related field

Tools

Microsoft 365

SQL

Power BI

Visual Studio

Job description

Job Description

The Business Intelligence Intern is responsible for the completion of descriptive analytical reports and dashboards to drive business decisions and strategy. This position completes projects that impact all areas of ArcBest and its subsidiaries on a wide and ever-changing variety of subjects.

Responsibilities

• Analyze user requirements and design functional specifications based on findings for BI solutions and estimate effort needed.
• Work with stakeholders to document user requirements for data, dashboards, and reports.
• Design, develop, deploy, and document enterprise business intelligence solutions that leverage common data architecture and data optimization approaches.
• Test, troubleshoot, evaluate, and improve performance on business intelligence artifacts.
• Collaborate with and support business analysts throughout the enterprise on best practice analytics strategies and techniques.
• Participate in special projects.
• Utilize offered training opportunities with assigned trainer, self‑study and offered courses.
• Other duties and projects, as assigned.

Requirements

Education

• Currently pursuing a degree in Analytics or a related field.

Experience

• Prior experience or coursework in data modeling, requirements analysis, business analysis, data storytelling and visualization, preferred.

Computer Skills

• Working knowledge of Microsoft 365 applications, SQL and Power BI, required.

Additional Requirements

• Knowledge of relational and multidimensional database designs, warehousing processes and designs, various business intelligence platforms, and software development technologies (Visual Studio preferred).

Competencies

• Accuracy and Attention to Detail
• Application Development Tools
• Business Intelligence
• Business Performance Management
• Interpersonal Relationships
• Modeling: Data, Process, Events, Objects
• Producing Results
• Query and Database Access Tools

Other Details

Work Hours

This is a temporary intern position. Work schedule will generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

Travel Requirements

Minimal (0%-25%)

Compensation

This is an hourly position paid biweekly.

About Us

ArcBest® is a multibillion‑dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom‑built solutions, leading‑edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values‑driven culture and is driven to deliver an excellent customer experience.