Intern - Account Manager

chrobinson; Grand Rapids (MI); On-site; USD 21,000 - 41,000; Full time

Job summary

C.H. Robinson is offering an Account Management Intern role in the United States, summer 2027.

You will work with seasoned professionals to tackle supply chain challenges, gain exposure to CRM, transportation operations, data analytics, and business strategy, and contribute to meaningful customer outcomes. You'll have opportunities to develop skills, learn from industry experts, and explore future career paths within a leading logistics company renowned for its builder culture and collaborative

Qualifications

• Currently pursuing a bachelor's degree in Business, Supply Chain Management, Logistics, Sales, Marketing, Economics, Communications, or a related field

Responsibilities

• Support customer-facing teams in managing day-to-day account activities
• Help analyze supply chain performance, pricing, and operational data
• Assist with shipment execution and identify opportunities to improve service and efficiency
• Participate in customer meetings, business reviews, and strategic discussions
• Collaborate with cross-functional teams including operations, pricing, sales, and capacity management
• Leverage technology and data insights to solve business challenges and improve outcomes
• Contribute to process improvement initiatives that enhance customer experience and operational performance
• Build relationships across the organization while developing a deeper understanding of the transportation and logistics industry

Skills

Customer relationship management

Data analytics

Supply chain management

Teamwork

Communication

Education

Bachelor's degree in Business or related field

Job description

This role is available Summer 2027 Build Your Career with C.H. Robinson Are you ready to make an impact while gaining hands-on experience in supply chain management and customer strategy?

As an Account Management Intern at C.H. Robinson, you'll work alongside experienced professionals to help solve complex supply chain challenges for some of the world's leading companies. You'll gain exposure to customer relationship management, transportation operations, data analytics, and business strategy while contributing to meaningful work that supports our customers' success.

This is more than an internship. It's an opportunity to build foundational business skills, learn from industry experts, and explore future career opportunities within one of the world's leading logistics companies. Inspired by our builder culture, you'll collaborate with teams that are focused on innovation, continuous improvement, and delivering exceptional customer outcomes.

As an Account Management Intern, you will:

• Support customer-facing teams in managing day-to-day account activities
• Help analyze supply chain performance, pricing, and operational data
• Assist with shipment execution and identify opportunities to improve service and efficiency
• Participate in customer meetings, business reviews, and strategic discussions
• Collaborate with cross-functional teams including operations, pricing, sales, and capacity management
• Leverage technology and data insights to solve business challenges and improve outcomes
• Contribute to process improvement initiatives that enhance customer experience and operational performance
• Build relationships across the organization while developing a deeper understanding of the transportation and logistics industry

These experiences will give you exposure to customer relationship management, supply chain operations, and business strategy while helping you understand how C.H. Robinson creates value for customers around the world.

Throughout your internship, you'll have opportunities to:

• Develop your customer service and relationship management skills
• Learn how supply chains operate and the role logistics plays in the global economy
• Strengthen your analytical and problem-solving abilities through real business challenges
• Gain experience using data, technology, and AI-enabled tools to support decision-making
• Build confidence presenting ideas and communicating with stakeholders
• Receive mentorship, coaching, and professional development support
• Explore future career paths within C.H. Robinson's commercial organization

Required Qualifications

• Currently pursuing a bachelor's degree in Business, Supply Chain Management, Logistics, Sales, Marketing, Economics, Communications, or a related field
• Expected graduation date between December 2027 and May 2028
• Ability to work in a fast-paced, team-oriented environment
• Interest in customer relationship management, business strategy, and supply chain management

Preferred Qualifications

• Strong communication and organizational skills
• Analytical mindset with the ability to solve problems and think critically
• Curiosity, adaptability, initiative, and resilience
• Experience through student organizations, leadership roles, internships, part-time work, athletics, or volunteer activities
• Ability to manage multiple priorities and deadlines while maintaining attention to detail

Compensation Range

$15 - $30 per hour

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your total wellbeing is the f