Intern - Account Manager

C.H. Robinson; Grand Rapids (MI); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

401(k) with company match

Paid holidays

PTO

Job summary

C.H. Robinson in Grand Rapids, MI is seeking an Account Management Intern to gain hands-on experience in supply chain management and customer strategy.

You'll work with experienced teams to tackle real-world challenges and learn about CRM, transportation operations, data analytics, and business strategy. This program emphasizes mentorship, cross-functional collaboration, and exposure to how we create value for customers worldwide, with opportunities to develop professional skills and explore

Qualifications

• Pursuing a bachelor's degree in Business, SCM, Logistics, Sales, Marketing, Economics, Communications, or related field.
• Expected graduation date between December 2027 and May 2028.
• Ability to work in a fast-paced, team-oriented environment.
• Interest in customer relationship management, business strategy, and supply chain management.

Responsibilities

• Support customer-facing teams in day-to-day account activities.
• Help analyze supply chain performance, pricing, and operational data.
• Assist with shipment execution and identify opportunities to improve service and efficiency.
• Participate in customer meetings, business reviews, and strategic discussions.
• Collaborate with cross-functional teams including operations, pricing, sales, and capacity management.
• Leverage technology and data insights to solve business challenges and improve outcomes.
• Contribute to process improvement initiatives that enhance customer experience and operational performance.
• Build relationships across the organization while developing a deeper understanding of the transportation and logistics industry.

Skills

Strong communication

Analytical mindset

Curiosity & adaptability

Multi-priority management

Leadership involvement

Education

Bachelor's degree in Business, SCM, Logistics, Sales, Marketing, Economics, Communications, or related field

Job description

This role is available Summer 2027

Build Your Career with C.H. Robinson

Are you ready to make an impact while gaining hands-on experience in supply chain management and customer strategy?

As an Account Management Intern at C.H. Robinson, you'll work alongside experienced professionals to help solve complex supply chain challenges for some of the world's leading companies. You'll gain exposure to customer relationship management, transportation operations, data analytics, and business strategy while contributing to meaningful work that supports our customers' success.

This is more than an internship. It's an opportunity to build foundational business skills, learn from industry experts, and explore future career opportunities within one of the world's leading logistics companies. Inspired by our builder culture, you'll collaborate with teams that are focused on innovation, continuous improvement, and delivering exceptional customer outcomes.

As an Account Management Intern, you will:

• Support customer-facing teams in managing day-to-day account activities
• Help analyze supply chain performance, pricing, and operational data
• Assist with shipment execution and identify opportunities to improve service and efficiency
• Participate in customer meetings, business reviews, and strategic discussions
• Collaborate with cross-functional teams including operations, pricing, sales, and capacity management
• Leverage technology and data insights to solve business challenges and improve outcomes
• Contribute to process improvement initiatives that enhance customer experience and operational performance
• Build relationships across the organization while developing a deeper understanding of the transportation and logistics industry

These experiences will give you exposure to customer relationship management, supply chain operations, and business strategy while helping you understand how C.H. Robinson creates value for customers around the world.

Throughout your internship, you'll have opportunities to:

• Develop your customer service and relationship management skills
• Learn how supply chains operate and the role logistics plays in the global economy
• Strengthen your analytical and problem-solving abilities through real business challenges
• Gain experience using data, technology, and AI-enabled tools to support decision-making
• Build confidence presenting ideas and communicating with stakeholders
• Receive mentorship, coaching, and professional development support
• Explore future career paths within C.H. Robinson's commercial organization

Required Qualifications

• Currently pursuing a bachelor's degree in Business, Supply Chain Management, Logistics, Sales, Marketing, Economics, Communications, or a related field
• Expected graduation date between December 2027 and May 2028
• Ability to work in a fast-paced, team-oriented environment
• Interest in customer relationship management, business strategy, and supply chain management

Preferred Qualifications

• Strong communication and organizational skills
• Analytical mindset with the ability to solve problems and think critically
• Curiosity, adaptability, initiative, and resilience
• Experience through student organizations, leadership roles, internships, part-time work, athletics, or volunteer activities
• Ability to manage multiple priorities and deadlines while maintaining attention to detail

Compensation Range

$15 - $30 per hour

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Three medical plans which include
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid observed holidays
• 2 paid floating holidays for U.S. hourly employees
• Flexible Time Off (FTO) offered to U.S. salaried employees - no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page