Intermodal Logistics Coordinator | Customer-Focused Ops

Lotte Global Logistics North America (LGLNA); Irving (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Lotte Global Logistics North America (LGLNA) in Irving, TX is expanding its intermodal freight team to expertly execute pickup, monitor in transit movement, and final mile delivery within a collaborative, customer-focused environment.

The role requires a high school diploma (Bachelor’s preferred) and 3-5 years in logistics, with strong Excel, PowerPoint, and Word skills to support operations.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 3-5 years logistics experience preferred.
• Strong knowledge base of the logistics industry.
• Proficient Microsoft Office applications.
• Excellent customer service and communication skills.
• Detail-oriented with strong organizational skills.
• Able to work independently and as part of a team.

Responsibilities

• Creates and issues work orders for load pickup and delivery; follow-up and reconcile receipt of dispatch orders
• Enter rail billing, trace loads on various railroad websites, and proactively notify customers of delays
• Procure equipment from various suppliers and coordinate shipments with all Class 1 railroads
• Managing daily and weekly rail capacity commitments as well as minimizing situations that will incur accessorial charges
• Maintaining strong relationships with our network of drayage partners to ensure continuation of superior service
• Ability to handle significant volume of phone and email communication
• Responsible for metrics that ensure costs are in line with purchased transportation goals

Skills

Logistics coordination

Customer service

Vendor management

Intermodal transport

Rail terminology

Education

High school diploma

Bachelor’s degree

Tools

Excel

PowerPoint

Word

Job description

Lotte Global Logistics North America (LGLNA) in Irving, TX is expanding its intermodal freight team to expertly execute pickup, monitor in transit movement, and final mile delivery within a collaborative, customer-focused environment.

The role requires a high school diploma (Bachelor’s preferred) and 3-5 years in logistics, with strong Excel, PowerPoint, and Word skills to support operations.