Intermodal Dispatcher - Entry Level (Charlotte)

IMC Companies, LLC; Charlotte, Northern (NC, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

IMC Companies, LLC in Charlotte, NC is hiring a Dispatcher. The role schedules daily/weekly driver work to maximize freight coverage and communicates appointment times to drivers and the fleet. You will coordinate across IMC locations, help with equipment issues, rail billing, and driver requests, and participate in driver recruiting.

Training is provided for this entry-level position. The role focuses on efficient dispatch, maintaining records in the system, and supporting customer service with

Qualifications

• Data entry skills and good communication and organizational abilities.
• 1 to 2 years dispatch experience.

Responsibilities

• Plan daily/weekly work schedule of drivers to maximize freight coverage.
• Communicate and distribute appointment dates/times to drivers and fleet.
• Coordinate between IMC locations to optimize driver time.
• Assist drivers with equipment issues, detention time, rail billing, and requests.
• Maintain dispatch records and handle service issues with supervision.
• Oversee driver HOS/ELD updates and rail/port reservations.
• Support driver recruiting and onboarding activities.
• Process charges and notify customer service of changes.
• Perform other duties as assigned.

Skills

Data entry

Communication

Organizational skills

Dispatch experience

Job description

IMC Companies, LLC in Charlotte, NC is hiring a Dispatcher. The role schedules daily/weekly driver work to maximize freight coverage and communicates appointment times to drivers and the fleet. You will coordinate across IMC locations, help with equipment issues, rail billing, and driver requests, and participate in driver recruiting.

Training is provided for this entry-level position. The role focuses on efficient dispatch, maintaining records in the system, and supporting customer service with