Intermodal Dispatcher

Wallport Transit Xpress; Fort Worth (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Wallport Transit Xpress in Fort Worth, TX is seeking an experienced Intermodal Dispatcher for a full-time, on-site role. You will coordinate drayage and transportation activities, working closely with drivers and terminals to maintain service quality.

The position requires strong communication, knowledge of intermodal operations, and adherence to safety and DOT regulations, with daily use of the Transportation Management System to keep operations efficient.

Qualifications

• Dispatching, load scheduling, and route optimization experience.
• Strong communication and customer service skills.
• Proficiency with transportation management systems and basic computer skills.
• Ability to prioritize tasks and stay calm under pressure.
• Knowledge of intermodal operations and DOT regulations.
• High school diploma or equivalent; logistics education a plus.
• Previous dispatching or trucking operations experience preferred.
• Willingness to work on-site in Fort Worth, TX.

Responsibilities

• Coordinate daily drayage and transportation activities.
• Schedule and dispatch drivers to terminals and customer locations.
• Monitor load status using the transportation management system.
• Communicate instructions, routes, and appointment times to drivers.
• Resolve service issues with drivers, terminals, and internal teams.
• Maintain accurate documentation and support safety compliance.
• Contribute to continuous improvement of operational efficiency.

Skills

Dispatching

Load scheduling

Route optimization

Driver coordination

Customer service

DOT compliance

Safety knowledge

Data entry

TMS proficiency

Time management

Education

High school diploma or equivalent

Logistics/transportation education a plus

Tools

Transportation Management System (TMS)

Job description

Company Description Wallport Transit Xpress (WTX) is a family-owned motor carrier specializing in Intermodal Drayage, Dry Van, Project Cargo, and ISO transportation. Founded in 2007 with three tractors, WTX has grown into a fleet of 100 serving terminals in La Porte, Hutchins, and Fort Worth, Texas. The company is built on core values of safety, reliability, and partnership, with a strong focus on exceptional service for drivers and customers. With decades of industry experience, WTX provides efficient and dependable transportation solutions and continues to expand through collaborative, long-term partnerships.

Role Description This is a full-time, on-site Intermodal Dispatcher role based in Fort Worth, TX. The Intermodal Dispatcher coordinates daily drayage and transportation activities, including scheduling and dispatching drivers to and from terminals and customer locations. Responsibilities include monitoring load status, transportation management systems, and communicating accurate instructions, routes, and appointment times to drivers. The role requires frequent interaction with drivers, terminals, and internal teams to resolve service issues, manage delays, and maintain high service standards. The dispatcher also helps ensure compliance with safety policies, maintains accurate documentation, and supports continuous improvement of operational efficiency.

Qualifications

• Operational coordination and planning skills, including dispatching, load scheduling, and route optimization.
• Strong communication and customer service skills for effective interaction with drivers, customers, and terminal staff.
• Proficiency with transportation management systems, basic computer skills, and accurate data entry.
• Ability to prioritize tasks, manage time in a fast-paced environment, and solve problems calmly under pressure.
• Knowledge of intermodal operations, drayage, and general freight transportation is highly beneficial.
• Understanding of safety practices, DOT regulations, and compliance requirements within trucking operations.
• High school diploma or equivalent; additional logistics, transportation, or supply chain education is a plus.
• Previous experience in dispatching, trucking operations, or logistics support strongly preferred.
• Willingness to work on-site in Fort Worth, TX and maintain reliable, consistent attendance.