Intermittent Parking Facilities Senior Attendant

Youngstown State University; Youngstown (OH); On-site; USD 21,000 - 30,000; Part time

Job summary

Youngstown State University is seeking a lead parking attendant supervisor to manage attendants, supervise shifts and events, enforce parking rules, assist drivers, and maintain safety. The role requires knowledge of ticketing, security policies, and collision avoidance; duties include training staff, addressing issues, directing traffic at events, and providing information to visitors.

A high school diploma and a valid driver’s license are required; part-time schedule, on-campus in Youngstown,

Qualifications

• High school diploma or GED is required.
• Experience as a lead worker.
• Experience in public relations.
• A valid driver's license.

Responsibilities

• Acts as a lead worker to monitor and assist attendants during shifts and events.
• Enforces parking rules and issues citations; assists drivers and directs visitors.
• Coordinates training on parking lot procedures and safety.

Skills

Verbal communication

Public relations

Education

High school diploma

GED

Tools

Walkie-talkie

Cash register

Computer system

Job description

The class works under general direction with low-level of intervention on the part of the supervisor and requires extensive knowledge of parking facilities ticketing and security policies, procedures, and general safety practices involved in ticketing and enforcing parking rules and regulations. Incumbents act as lead workers over lower-level personnel, provide security, and complete related records.

Essential Function and Responsibilities 80% –

Acts as a lead worker to monitor and assist attendants during regular shifts and special events to troubleshoot issues; has one or more employees assigned to their area of expertise and directs, plans, schedules, and assigns work. Assists lower-level support personnel and external entities in problem resolution; refers only the most unusual and/or complex issues to the supervisor. Maintains expert knowledge of office policies, procedures, and general information in order to assist lower-level personnel as well as the public and other external entities.

• Inspects parking facilities and identifies problems, issues, and/or hazards. Initiates problem resolution with leadership.
• Assists drivers with vehicle problems and responds to complaints.
• Coordinates and conducts training on parking lot procedures.
• Enforces parking rules and regulations; monitors vehicles for parking authorization; collects parking fees; provides security for parked vehicles and issues citations for parking violations; directs visitors to proper destinations and provides information to drivers.

20% – Directs parking and traffic for special events.

• Provides information and assistance to visitors.
• Assists in preparation for events and daily operations; sets up signs, cones, horses, and other related materials.
• Checks parking lots and decks for prowlers, fire, water leakage, and other potential problems.
• Issues parking violations.
• Assists in minor repairs to equipment.

Other Functions and Responsibilities

• Assists with training new hires.
• Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.

Equipment Operated

Computer and all other standard office equipment. Ticket writers, vehicle immobilization equipment, parking lot scrubbers and vacuums and additional equipment related to parking lot maintenance and operations.

Work Schedule

Part-time as needed.

Primary Location

Youngstown

Supervision Exercised

May exercise supervision over student employees.

Reports to

Administrative Assistant 2

Required Certifications, Training, and/or Licensures

Valid driver’s license and compliance with university insurance policy.

Sponsorship and/or Work Authorization Status

This position is not eligible for sponsorship.

Knowledge, Skills and Abilities

• Knowledge of: policies and procedures pertaining to parking facility ticketing and security; public relations; addition and subtraction.
• Skill in: operation of a walkie-talkie, cash register, and computer system; verbal communication.
• Ability to: deal with problems involving few variables within familiar context; carry out simple instructions; read, copy, and record figures; and meet the physical requirements of the position. (*) Developed after employment.

Minimum Qualifications

• At least a high school diploma or GED.
• Experience as a lead worker.
• Experience in public relations.
• A valid driver's license.

Preferred Qualifications

• Experience in parking facility operations and enforcement.
• Experience in supervising staff and student employees.
• Knowledge of automobile safety practices and procedures (e.g., jump starts, unlocks, gas transport, tire inflation, etc.).

Physical Requirements

In accordance with the U.S. Department of Labor physical demands strength ratings, this position will perform medium work. Medium: work involves exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or an amount greater than negligible and up to 10 pounds constantly to move objects.