Intermediate Fullstack Engineer, Subscription Lifecycle

GitLab; United States; Remote; USD 115,000 - 194,000; Full time

Benefits offered by this job

Remote work (All remote)

Flexible Paid Time Off

Equity Compensation

Employee Stock Purchase Plan

Growth and Development Fund

Parental Leave

Home office support

Job summary

GitLab's Subscription Lifecycle team is hiring an Intermediate Fullstack Engineer to shape the post-purchase journey. You’ll build frontend experiences and backend services for subscriptions, renewals, and billing accounts, collaborating with Product and Design to translate requirements into resilient, well-tested solutions.

You’ll contribute to safe rollouts, reduce technical debt, and align with revenue-critical workflows.

Qualifications

• Professional fullstack experience with Ruby on Rails and Vue.js.
• Experience owning technical direction for a product area.
• Experience with transactional checkout flows in billing or subscriptions.
• Familiarity with third‑party billing systems (Zuora, Salesforce, Stripe) is a plus.

Responsibilities

• Design and build fullstack features across the post-purchase subscription journey.
• Contribute to the technical design and implementation of new subscription lifecycle capabilities.
• Partner with Product and Design to translate requirements into reliable, well-tested solutions.
• Integrate subscription workflows with billing, customer account, and internal admin systems.
• Write maintainable, well-tested code and follow engineering practices for rollout safety and monitoring.
• Participate in code reviews and provide thoughtful, constructive feedback.
• Identify and reduce technical debt and architectural risk in the subscription lifecycle.
• Participate in incident response for subscription and renewal issues, given revenue impact.

Skills

Ruby on Rails

Vue.js

Fullstack engineering

Remote collaboration

Tools

Zuora

Salesforce

Stripe

Job description

Intermediate Fullstack Engineer, Subscription Lifecycle (Monetization)

Remote, AMEA

An overview of this role

As an Intermediate Fullstack Engineer on GitLab's Subscription Lifecycle team within Monetization, you'll build the frontend experiences and backend services customers use to view and manage subscriptions, renew products, configure auto-renewal, and manage billing accounts. Your work will span renewals, overages and reconciliations, subscription visibility, and budget and reservation management, keeping subscription, billing, and account data accurate and reliable. Because these workflows directly affect revenue, customer access, and financial information, you'll use technical judgment, safe and iterative rollouts, and a high bar for reliability and correctness.

Some examples of our projects:

Building a clear, reliable subscription view across the Customers Portal and related surfaces

Improving manual renewal and auto-renewal flows, including supporting emails, banners, and account experiences

What you'll do

Design and build fullstack features across the post-purchase subscription journey.

Contribute to the technical design and implementation of new subscription lifecycle capabilities.

Partner with Product and Design to translate renewal, billing account, and customer experience requirements into resilient, well-tested solutions.

Integrate subscription lifecycle workflows safely with billing, customer account, and internal admin systems.

Write maintainable, well-tested code and follow engineering practices for rollout safety and monitoring.

Participate in code reviews and provide thoughtful, constructive feedback.

Identify and reduce technical debt and architectural risk in the subscription lifecycle.

Participate in incident response for subscription and renewal issues, given their potential impact on revenue and customer access.

What you’ll bring

Professional experience as a fullstack engineer and confidence working across frontend and backend code. Our purchase applications use Ruby on Rails and Vue.js.

Experience owning technical direction for a product area, including proposing, discussing, and driving thorough, iterative solutions.

Experience building or maintaining transactional or checkout-style flows, ideally in a billing, ecommerce, or subscription context.

Familiarity integrating with third‑party billing or customer relationship management systems, such as Zuora, Salesforce, or Stripe, is a plus, not a requirement.

A focus on safe, incremental delivery given the revenue and customer impact of this work.

The ability to communicate clearly and concisely about complex technical, architectural, and organizational problems and propose thorough, iterative solutions.

Written and spoken English proficiency sufficient to collaborate in a remote, largely asynchronous work environment.

Alignment with GitLab's values and a commitment to working in accordance with them.

About the team

The Subscription Lifecycle team is part of GitLab's Monetization section and owns the post‑purchase subscription experience. You'll partner with Sales, Finance, Information Technology, and Support on secure, reliable purchasing, billing, provisioning, and utilization workflows, and report to the Engineering Manager, Purchase. The team works asynchronously, with regular planning and retrospectives and shared expectations for deployments, incident management, testing, and rollout safety. GitLab's mission is to enable everyone to contribute and co‑create the software that powers our world. The Purchase team's mission is to make it as easy as possible for anyone to buy, add on to, or upgrade GitLab through a single, trustworthy, unified purchase experience. For more on how Monetization works, see the Monetization sub‑department handbook.

How GitLab Supports Full‑Time Employees

Benefits to support your health, finances, and well‑being

All remote, asynchronous work environment

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation and Employee Stock Purchase Plan

Growth and development budget

Parental leave

Home office support

United States Salary Range
$115,200—$194,400 USD

How GitLab Supports Full‑Time Employees

Benefits to support your health, finances, and well‑being

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock Purchase Plan

Growth and Development Fund

Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification.

Country Hiring Guidelines

GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location‑based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.