Intermediate Fullstack Engineer, Subscription Lifecycle

GitLab; United States; Remote; CAD 100,000 - 130,000; Full time

Job summary

GitLab Inc. is seeking an Intermediate Fullstack Engineer for the Subscription Lifecycle team.

You will design and implement frontend and backend features using Ruby on Rails and Vue.js, enabling customers to view, renew, and manage subscriptions while ensuring reliable billing and account data. You will collaborate with Product and Design to translate requirements into robust, well-tested solutions and integrate with billing and CRM systems.

Qualifications

• Experience as a fullstack engineer across frontend and backend using Rails and Vue.js.
• Experience owning technical direction for a product area and driving iterative solutions.
• Experience building or maintaining transactional or checkout-style flows in billing, ecommerce, or subscription contexts.
• Familiarity with integrating third‑party billing or CRM systems such as Zuora, Salesforce, or Stripe is a plus.

Responsibilities

• Design and build fullstack features across the post-purchase subscription journey.
• Contribute to the technical design and implementation of new subscription lifecycle capabilities.
• Partner with Product and Design to translate renewal and billing requirements into robust, tested solutions.
• Integrate subscription lifecycle workflows with billing, customer accounts, and internal admin systems.
• Write maintainable, well-tested code and participate in code reviews.

Skills

Ruby on Rails

Vue.js

Fullstack engineering

API design

Education

Bachelor's degree in Computer Science

Tools

Zuora

Salesforce

Stripe

Job description

Intermediate Fullstack Engineer, Subscription Lifecycle

Remote, Canada; Remote, United States

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our valuesand continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

Intermediate Fullstack Engineer, Subscription Lifecycle (Monetization)

Remote, AMEA

An overview of this role

As an Intermediate Fullstack Engineer on GitLab's Subscription Lifecycle team within Monetization, you'll build the frontend experiences and backend services customers use to view and manage subscriptions, renew products, configure auto-renewal, and manage billing accounts. Your work will span renewals, overages and reconciliations, subscription visibility, and budget and reservation management, keeping subscription, billing, and account data accurate and reliable. Because these workflows directly affect revenue, customer access, and financial information, you'll use technical judgment, safe and iterative rollouts, and a high bar for reliability and correctness.

Some examples of our projects:

• Building a clear, reliable subscription view across the Customers Portal and related surfaces
• Improving manual renewal and auto-renewal flows, including supporting emails, banners, and account experiences

What you'll do

• Design and build fullstack features across the post-purchase subscription journey.
• Contribute to the technical design and implementation of new subscription lifecycle capabilities.
• Partner with Product and Design to translate renewal, billing account, and customer experience requirements into resilient, well-tested solutions.
• Integrate subscription lifecycle workflows safely with billing, customer account, and internal admin systems.
• Write maintainable, well-tested code and follow engineering practices for rollout safety and monitoring.
• Participate in code reviews and provide thoughtful, constructive feedback.
• Identify and reduce technical debt and architectural risk in the subscription lifecycle.
• Participate in incident response for subscription and renewal issues, given their potential impact on revenue and customer access.

What you'll bring

• Professional experience as a fullstack engineer and confidence working across frontend and backend code. Our purchase applications use Ruby on Rails and Vue.js.
• Experience owning technical direction for a product area, including proposing, discussing, and driving thorough, iterative solutions.
• Experience building or maintaining transactional or checkout-style flows, ideally in a billing, ecommerce, or subscription context.
• Familiarity integrating with third‑party billing or customer relationship management systems, such as Zuora, Salesforce, or Stripe, is a plus, not a requirement.
• A focus on safe, incremental delivery given the revenue and customer impact of this work.
• The ability to communicate clearly and concisely about complex technical, architectural, and organizational problems and propose thorough, iterative solutions.
• Written and spoken English proficiency sufficient to collaborate in a remote, largely asynchronous work environment.
• Alignment with GitLab's values and a commitment to working in accordance with them.

About the team

The Subscription Lifecycle team is part of GitLab's Monetization section and owns the post-purchase subscription experience. You'll partner with Sales, Finance, Information Technology, and Support on secure, reliable purchasing, billing, provisioning, and utilization workflows, and report to the Engineering Manager, Purchase. The team works asynchronously, with regular planning and retrospectives and shared expectations for deployments, incident management, testing, and rollout safety. GitLab's mission is to enable everyone to contribute and co-create the software that powers our world. The Purchase team's mission is to make it as easy as possible for anyone to buy, add on to, or upgrade GitLab through a single, trustworthy, unified purchase experience. For more on how Monetization works, see the Monetization sub‑department handbook .

The base salary range for this role’s listed level is currently for residents of theUnited States only. This range is intended to reflect the role's base salary rate in locations throughout the US.Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data,and geographic location.The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in GitLab’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.