Interior Marine Vessel Coordinator - Stew/Server

VA Enterprises; Holland (MI); On-site; USD 25,000 - 39,000; Full time

Job summary

A marine service company in Holland, Michigan is seeking an Interior Marine Vessel Coordinator - Stew/Server to provide cleaning, maintenance, and first-class service on vessels. Responsibilities include detailing vessels, assisting with inventory, and ensuring professional service standards at all times. Candidates should have prior marina experience and excellent customer service skills, as well as a commitment to maintaining safety and quality. This is a full-time, entry-level position that requires the ability to work in various weather conditions.

Qualifications

• Previous experience in the marina and boat industry.
• Proven track record of providing outstanding customer service.
• Valid driver’s license required.
• Forklift operator license required or ability to obtain after hire.

Responsibilities

• Clean and detail vessels before and after use.
• Provide excellent service to the Principals.
• Assist with seasonal maintenance for vessels.
• Ensure high standards of service quality.
• Maintain a professional status with Principals and guests.
• Manage provisions and vessel inventory.
• Assist with other projects and duties as assigned.
• Assist with seasonal marina and dock maintenance.
• Ensure services are performed at the highest level of quality.

Skills

Customer service

Attention to detail

Swimming skills

Communication

Time management

Tools

Forklift operation

Valid driver’s license

Job description

Join to apply for the Interior Marine Vessel Coordinator - Stew/Server role at VA Enterprises

This position is a full-time, hourly position responsible for cleaning and maintaining the interior of vessels while providing first-class service to the Principals.

DUTIES & RESPONSIBILITIES

Watercraft Operations

• Clean and detail vessels before and after use.
• Utilize attention to detail to ensure vessels meet a high standard.
• Provide excellent service to the Principals.
• Assist Principals with vessel launching and retrieval.
• Assist the Captain and Engineer in maintaining vessels during winter months.
• Maintain interiors of a fleet of marine vessels.
• Manage all provisions and vessel inventory.
• Assist and complete other projects and duties as assigned.

Boat Maintenance

• Provide general cleaning, waxing/buffing, caulking, detailing, and maintenance of teak deck on vessels.
• Assist with building and safety readiness of vessels.

Marina and Docks Maintenance

• Assist with seasonal needs for winterization, spring readiness, dock cleaning, lighting, water supply, and safety readiness.

Other

• Ensure services are performed at the highest level of quality.
• Maintain a courteous and professional status with Principals and guests.
• Efficiently communicate with other staff, attentively listen, ask questions, work well with others, and demonstrate a desire to be part of a team.
• Assist the Property Manager with maintenance and project needs if requested.

REQUIREMENTS

• Previous experience in the marina and boat industry.
• Proven track record of providing outstanding customer service.
• Valid driver’s license required.
• Forklift operator license required (or ability to obtain after hire).

ADDITIONAL REQUIREMENTS

• Must wear required safety equipment provided by the employer.
• Travel required, including international; passport required (or ability to obtain after hire).
• Requires working weekend and holiday shifts as needed.
• Some work is performed in and near water; strong swimming skills are required.
• Maintain the highest standards of professional conduct, ethics, and integrity in all operations.
• Must be responsible, dedicated, and dependable; neat and tidy in appearance; organized and reliable.
• Exemplify a positive attitude and demonstrate pride in service.
• Attentive to details to ensure the highest level of service.
• Excellent interpersonal and communication skills.
• The highest level of confidentiality and sensitivity to privacy must be exercised at all times. This includes, but is not limited to, information pertaining to assets, communication, itineraries, and movements of the Principals.

ESSENTIAL PHYSICAL DEMANDS

• Ability to work at a physically demanding pace.
• Ability to remain standing for lengthy periods of time; climb steps and stairs; stoop, bend, and kneel.
• Ability to work outdoors in all types of weather conditions.
• Ability to lift fifty (50) pounds to a maximum height of six (6) feet.
• Ability to climb ladders and work at high heights.
• Ability to load and unload equipment and supplies.

Seniority level

Entry level

Employment type

Full-time

Job function

Other, Information Technology, and Management