RSU16 is looking for an Interim Transportation Dispatcher/Coordinator
Qualifications
- Valid CDL-B with School Bus (S) and Passenger (P) endorsements, or ability to obtain within district-supported timelines.
- Experience in transportation operations, dispatching, or logistical coordination.
- Strong communication and customer service skills.
- Ability to manage competing priorities in a fast-paced environment.
- Demonstrated computer literacy with routing software, GPS systems, Microsoft Office, and Google platforms.
- Ability to work independently while maintaining communication through the chain of command.
- Ability to remain calm and organized during emergencies or high-volume communication periods.
Responsibilities
Operational Dispatch & Daily Coordination
- Manage daily routing adjustments, including student changes, monitoring road conditions, and schedule variations.
- Respond to driver call-outs and coordinate substitute coverage.
- Assign trips, athletic events, field trips, and special transportation requests.
- Monitor radio and communication channels to support drivers and respond to operational needs.
- Serve as a float driver to cover routes or trips during staffing shortages or emergencies.
Route Planning & Strategic Support
- Assist the Director of Operations with annual and ongoing route planning and optimization.
- Maintain accurate route information using routing software and GPS tools.
- Support long-term planning related to ridership trends, program changes, and fleet utilization.
Administrative & Compliance Coordination
- Track driver attendance, overtime, and payroll-related documentation.
- Maintain records of trips, assignments, and operational logs.
- Support compliance tasks including license verification, physicals, drug testing coordination, and training records.
- Assist with onboarding and certification tracking for transportation staff.
- Maintain accurate records of vehicle inspections, maintenance schedules, and incident reports.
Communication & Stakeholder Support
- Serve as a primary point of contact for families regarding routing questions, delays, and transportation concerns.
- Coordinate with school administrators, athletic directors, and district staff to ensure accurate scheduling and timely communication.
- Provide clear, professional communication during emergencies, delays, or service disruptions.
Quasi-Supervisory Responsibilities
- Provide day-to-day operational guidance to drivers and transportation staff.
- Support onboarding and orientation of new drivers, including route familiarization and procedural training.
- Offer input to the Director of Operations regarding performance, operational concerns, and staffing needs.
- Receive maintenance information from the Mechanics and communicate needs with the Director of Operations.
- Recommend supply purchases to be approved by the Director of Operations.
- Uphold district policies and safety expectations consistently and professionally.
Salary Range
$65,000 - $70,000