Interim Department Manager - 7 Month Contract - Front End

RONA; Ontario (CA); On-site; USD 46,000 - 63,000; Full time

Benefits offered by this job

Inclusive environment

Employee discounts

Insurance coverage

Telemedicine access

Career advancement

Community involvement

Training programs

Job summary

RONA is seeking a store department manager to lead a team, ensure exceptional customer service, and drive merchandising success. The role emphasizes supervising staff, resolving issues, and maintaining safety and policy compliance in a dynamic retail environment.

The position offers opportunities for coaching and development, with a focus on performance reviews and staff training, while contributing to community-engaged store operations.

Qualifications

• Previous team supervision experience is an asset.
• Strong communication skills.
• Ability to exercise good judgment and set priorities.

Responsibilities

• Supervise work according to set priorities and the company’s requirements.
• Resolve any issue that may arise while ensuring customer satisfaction.
• Carry out merchandising duties according to the Store Manager’s directions.
• Determine work schedule while complying with the established labour budget and ensuring that customer needs are met.
• Coach, encourage, and motivate employees.
• Participate in the performance assessment process and employee training, and follow up as necessary.
• Follow the store’s policies and procedures on loss prevention and health and safety in the workplace.

Skills

Team supervision

Communication skills

Prioritization

Job description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!

Become an pillar at RONA by managing one of our departments! As a manager, you'll have the opportunity to develop your management skills, coach and motivate your staff, and contribute directly to our success. Benefit from a stimulating environment to advance your career while providing exceptional customer service.

Your role:

• Supervise work according to set priorities and the company’s requirements
• Resolve any issue that may arise while ensuring customer satisfaction
• Carry out merchandising duties according to the Store Manager’s directions
• Determine work schedule while complying with the established labour budget and ensuring that customer needs are met
• Coach, encourage, and motivate employees
• Participate in the performance assessment process and employee training, and follow up as necessary
• Follow the store’s policies and procedures on loss prevention and health and safety in the workplace

What we're looking for:

• Previous team supervision experience is an asset
• Strong communication skills
• Ability to exercise good judgment and set priorities

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.